Jaime Gomez
Sacramento,CA
Summary
Results-oriented professional with a diverse background in hospitality, healthcare, and therapy roles. Adept at providing exceptional customer service and support to individuals with a proven track record of leadership and collaboration. Seeking to leverage this multifaceted expertise in a dynamic role that values versatility, teamwork, and a commitment to improving the well-being of others.
Overview
5
5
years of professional experience
Work History
Lead Care Manager
Serene Health
10.2023 - Current
- Educated and evaluated clinical and support staff regarding care quality management regulations and standards of care.
- Coordinated referrals to specialists, hospitalizations, ER visits, ancillary testing, and other enabling services for patients.
- Interpreted regulations to identify patient care requirement criteria to be monitored and establish systems to achieve compliance.
- Arranged transportation and documented details of discharge transition plans.
- Worked with providers to define quality metrics and outcome reporting process.
- Maintained network of community resources to provide most comprehensive support services possible to clients.
Server
Outback Steakhouse
05.2019 - 11.2023
- In charge of running the front of house (FOH) floor plan
- Assist the general manager with day-to-day operations relating to distribution of food along with health and safety policies
- Responsible for end of day duties for the following day.
- Cultivated warm relationships with regular customers.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Lead Vision Therapist
Neuro-Vision & Rehabilitation Center
03.2022 - 05.2023
- Worked collaboratively with patients to set instructional goals and develop rehabilitation plans
- Assessed patients functioning in areas such as vision, mobility, cognition, physical abilities, social and emotional health
- Instructed patients in the use of tactile, auditory, kinesthetic, and proprioceptive information
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
Physical Therapy Aide
Healing Arts Physical Therapy
06.2021 - 03.2022
- Worked as part of team to execute proper care of body mechanics and safety of patient
- Instructed patients with home care exercises to promote patient ROM and overall health
- Monitored equipment use and overall safety of patients
- Instructed patients in safe and effective use of weights, pulleys, inclined surfaces, and various equipment for given treatments to reduce injury
- Educated patients on safe and effective use of therapy equipment, such as pulleys, weights, and inclined surfaces
- Positioned and secured patients properly into or onto therapy equipment to facilitate smooth and safe treatments.
Education
Diploma -
Lindhurst High School
Olivehurst, CABachelor of Science - Kinesiology (Clinical Exercise & Rehabilitation)
California State University - Sacramento
Sacramento, CASkills
- Conflict and Complaint Resolution
- Workflow Coordination
- Detail-Oriented
- Bilingual (Spanish)
- Hospitality and Professionalism
- Evaluating/Training
- Enforcing safety protocols
- HIPAA requirements
- Assessment and Care Planning
- Community Outreach/Relations
Timeline
Lead Care Manager
Serene Health
10.2023 - Current
Lead Vision Therapist
Neuro-Vision & Rehabilitation Center
03.2022 - 05.2023
Physical Therapy Aide
Healing Arts Physical Therapy
06.2021 - 03.2022
Server
Outback Steakhouse
05.2019 - 11.2023
Diploma -
Lindhurst High School
Bachelor of Science - Kinesiology (Clinical Exercise & Rehabilitation)
California State University - Sacramento