Kylah Lowry
Clifford Township,PA
Summary
Dedicated and determined registered nurse with a strong desire to continue my nursing career, leveraging my education and skills as a clinical leader and patient advocate. Exceptional critical thinking ability enables me to make crucial decisions in high-stress situations. Proven effective in various healthcare settings, including as a charge nurse on an Acute Care/Trauma-Neuro unit, in a correctional setting, and in long-term care, showcasing superior organizational and time management skills. Pride lies in delivering excellent customer service while providing exceptional patient care. Impeccable record in patient safety, satisfaction, and critical thinking skills. Remains positive and focused in both routine and challenging tasks. Consistently exceeds expectations.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Lead Care Manager
Centene Corporation
Moosic, PA
03.2020 - Current
- Managed DSNP participant cases to optimize their ability to maintain a healthy lifestyle.
- Effectively manage expected caseload and ensure member needs/satisfaction, compliance and quality are met
- Ensure documentation is accurate, concise, and compliant
- It is very important to capture every detail in a timely manner to reflect the quality care that is being provided to our participants
- I effectively manage my case load while maintaining compliance and providing our members with exceptional quality care and case management support
- In-depth expertise in implementing Model of Care and managing cases.
- Quality assurance performance improvement and auditing experience- understanding and adhering to policies/procedures ensure accuracy and compliance
- Excelled in auditing documentation and developing corrective action plans.
- Contributed to production and deployment of educational materials regarding process changes.
- Enabled smooth onboarding process for new team members, fostering confidence and proficiency in job responsibilities.
- Promoted fundamental learning by excelling in teaching.
- Set a standard of excellence through leadership.
- Ensured effective leadership by mastering all aspects of case management.
- Ensured readiness of team members to provide quality care management.
- Consistently upheld top audit ratings.
- Ensured completion of preventive care visits and precise documentation to capture all communications and achievements with each member.
- Consistently achieve Mastery level on CM Competency Tracker assessment.
- Contribute to continued success through ongoing participation in trainings.
- Fostered individual skill enhancement and professional advancement.
- Gained comprehensive knowledge of process changes for optimal member outcomes.
- Consistently upholds professional integrity and compliance.
- Proactively fostered timely completion of mandatory trainings among direct colleagues.
- Modeled actions that are aligned with compliance, trustworthiness, and accountability.
- Prioritize career development and successful outcomes to influence daily work performance.
- Delivered quality outcomes consistently.
- Ensure consistent achievement of required audit score.
- Engaged in professional development activities to boost performance metrics.
- Facilitated learning among colleagues for enhanced performance and positive feedback.
- Led initiatives to enhance staff development.
- Focused on empowering peers to execute tasks with precision and certainty.
- Cultivated patience in dynamic and challenging settings.
- Facilitated a positive and inclusive environment to inspire team growth and adaptability.
- Encouraged innovative thinking through resource allocation and support.
Registered Nurse-Staff Development Coordinator
United Methodist Homes-Wesley Village
Pittston, PA
02.2019 - 03.2020
- Staff Development Coordinator- All staff are provided with mandatory education annually
- Monthly education is also provided on various topics
- Competency exams are held on a monthly basis related to various nursing skills to ensure all staff are competent and efficient in their job duties
- Competency exams are a vital aspect of the nursing profession
- They encourage staff to maintain the most current skills, procedures, and techniques in a rapidly changing environment
- Competency exams allow staff to develop, train, and increase their confidence while providing safe/quality care to all patients
- Education is also provided during a plan of correction to ensure staff is aware of deficient practices and the resolution and corrective plans that are put into place
Assistant Director of Nursing
Creekside Health and Rehabilitation
Carbondale, PA
02.2017 - 02.2019
- Overseeing the daily operations of the facility
- Ongoing supervision of all nursing staff is maintained to ensure all procedures/policies/regulations are being adhered to so that the residents are provided with the highest quality of care in a safe and comfortable environment
- Audit daily nursing documentation, physician orders, medication administration records, and treatment administration records to ensure accuracy and continuity of care
- Investigate all falls and incidents that occur in the facility
- Identify the root cause of the incident and implement interventions to prevent further occurrences from happening
- Perform gradual dose reductions on all residents receiving psychotropic medications
- Behavior monitoring would be completed daily to ensure the resident remains safe and stable during the reduction period
- Reporting to Department of Health- reporting of all incidents/infections per DOH regulations
Charge Nurse
SCI Waymart- Department of Corrections
Waymart, PA
03.2011 - 02.2017
- Provide medical care to patients (inmates) within a correctional/security setting
- Function as a Team Leader/ Charge Nurse on night shift
- Educate inmates based on medical concerns and disease prevention
- Administer medications and provide education to each patient based on their individual healthcare needs
- Provide acute and chronic care for inmates residing in the infirmary, including vital signs, dressing changes, medication administration, wound care, IV therapy and other basic health care needs
- Function as an emergency response nurse/team for inmates in general population with acute medical problems
Trauma-Neuro Registered Nurse
Community Medical Center
Scranton, PA
06.2009 - 03.2011
- Management of multiple patient assignments in acute/critical care setting
- Night shift charge nurse, nursing assessments, vital signs, medication administration, dressing changes, rapid response team
- Assist Physicians with chest tube insertion/removal and other procedures as directed
- Titrate IV drips, tube feedings, remove sutures and staples, and comfortable performing any other nursing duties as assigned within scope of practice
- Monitoring/managing Trauma patients, ongoing communication with interdisciplinary team members(Trauma physicians, Respiratory therapy, radiology, laboratory) to ensure stability and safety of patients
Education
Bachelor of Science - Nursing-Registered Nurse
Marywood University
Scranton, PA05.2009
Skills
- Care coordination
- Quality control standards
- Quality assurance requirements
- Technology proficiency
- Delegation
- Community relations
- Patient education
- Clinical documentation
- Case assessments
- Care planning
- Quality improvement
- Medication reviews
- Treatment management
- Care quality assessments
- Medical chart documentation
- Workflow coordination
- Policy adherence
- Referral management
- Client assessment
- Patient & family support
- Long-term care coordination
- Care transitions
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Reliability
- Critical thinking
- Organizational skills
- Team collaboration
- Active listening
- Effective communication
- Patient safety
- Adaptability and flexibility
- Verbal and written communication
- Decision-making
- Relationship building
- Certified in CPR/AED
- Training and mentoring
- Patient education and counseling
- Employee supervision
- Team building
- Conflict resolution
- Clinical staff management
- Goal setting
- Problem identification
- Professionalism
- Employee recruitment and hiring
- Public speaking
- Schedule management
- Staff supervision
- Time management abilities
- Training skills
- Leadership in Nursing
Certification
- Basic Life Support (BLS)
- Basic First Aid (BFA)
- Trauma certification
- Cardiac Certification – EKG analysis
- BLS Instructor Certified-American Heart Association
- TTE Certified Instructor for Nurse Aide Training
Rnlicenses
1-198927, RN95381503, RN207562, RN3709838, RN041.572866, RN470440733, RN607293, RN1157000, RN61415719
Timeline
Lead Care Manager
Centene Corporation
03.2020 - Current
Registered Nurse-Staff Development Coordinator
United Methodist Homes-Wesley Village
02.2019 - 03.2020
Assistant Director of Nursing
Creekside Health and Rehabilitation
02.2017 - 02.2019
Charge Nurse
SCI Waymart- Department of Corrections
03.2011 - 02.2017
Trauma-Neuro Registered Nurse
Community Medical Center
06.2009 - 03.2011
Bachelor of Science - Nursing-Registered Nurse
Marywood University