Daisha Willis
Charlotte,NC
Summary
Lead Care Manager at Sunrise Senior Living with a proven track record in care coordination and staff supervision. Expert in developing personalized care plans and fostering community relations, ensuring high-quality service delivery. Recognized for exceptional problem-solving abilities and commitment to patient safety, enhancing resident well-being through effective team leadership. I’ve had the ability to experience 4+years at this community, I’ve learned many valuable lessons and core strategies with life and work experience
Overview
5
5
years of professional experience
Work History
Lead Care Manager
Sunrise Senior Living
10.2020 - Current
The lead care giver position includes encouraging my team, being a helpful hand, problem solving, speaking to families, coming up with personalized plans of care, one on ones with my team, etc . Having the lead role comes with responsibility and management, while navigating the daily living of our residents.
Education
Myers Park High School
Charlotte, NCSkills
- Care coordination
- Quality control standards
- Service planning
- Training skills
- Community relations
- Training proficiency
- Resource utilization
- Wellness support
- Vital sign monitoring
- Care planning
- Continuous improvement
- Time management abilities
- Staff supervision
- Employee work scheduling
- Staff management
- Professionalism
- Goal setting
- Problem identification
- Conflict resolution
- CPR/AED
- Employee supervision
- Training and mentoring
- Relationship building
- Certified in CPR/AED
- Decision-making
- Patient safety
- Excellent communication
- Reliability
- Multitasking
- Multitasking Abilities
- Problem-solving abilities
- Time management
- Customer service
- Problem-solving
- Teamwork and collaboration
- Teamwork
- Department review
- Care transitions
- Care oversight
- Client assessment
- Healthcare
- Long-term care coordination
- Patient & family support
- Care quality assessments
Timeline
Lead Care Manager
Sunrise Senior Living
10.2020 - Current
Myers Park High School