Jaime Guzman
Brownsville
Summary
Dedicated sales associate known for exceptional time management and customer service skills. Experienced in maintaining showroom organization and delivering superior customer experiences that foster loyalty. Ready to enhance operational efficiency and sales performance in a dynamic retail environment.
Overview
2
2
years of professional experience
Work History
Sales Consultant
Charlie Clark Nissan
Brownsville, TX
09.2024 - 08.2025
- Assisted customers in vehicle selection, providing product knowledge and addressing inquiries.
- Conducted follow-up communications with clients to enhance customer satisfaction and retention.
- Utilized CRM software to track sales leads and maintain accurate customer records.
- Collaborated with team members to achieve monthly sales targets and improve overall performance.
- Demonstrated vehicles' features through test drives, highlighting key advantages to potential buyers.
- Developed strong relationships with clients, fostering trust and encouraging repeat business.
- Maintained showroom organization and presentation, ensuring an inviting environment for customers.
- Strengthened brand reputation by delivering superior customer experiences that fostered loyalty and repeat business.
- Maintained sense of urgency in answering customer questions and requests through email or voice messaging.
- Oversaw daily operations and strategic decisions to enhance workflow efficiency in a self-managed setting.
Sales Associate
Stripes Convenience Store
Brownsville, TX
02.2024 - 01.2025
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained store cleanliness and organization to ensure a welcoming environment.
- Operated point-of-sale systems accurately for efficient transactions.
- Stocked shelves and managed inventory levels to support sales needs.
- Coordinated with team members to optimize operational efficiency and improve workflow processes.
Customer Service Representative
Circle K
Brownsville, TX
08.2023 - 01.2024
- Addressed customer inquiries and complaints promptly, ensuring a high standard of service delivery.
- Facilitated seamless transaction processing to enhance customer experience through point-of-sale systems.
- Implemented and maintained standards for cleanliness and organization within the store to enhance overall customer satisfaction.
- Facilitated training sessions for new staff on company policies and customer service protocols.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Monitored product displays and promotions to maximize sales opportunities.
- Handled cash management tasks, balancing registers at end of shifts for accuracy.
Education
High School Diploma -
Veterans Memorial
Brownsville, TX05-2023
Skills
- CRM proficiency
- Objection handling
- Product and service sales
- Persuasive communication
- Prospecting skills
- Closing techniques
- Customer service
- Sales consultation
- Time management
- Valid Driver's license
- Clean driving record
Timeline
Sales Consultant
Charlie Clark Nissan
09.2024 - 08.2025
Sales Associate
Stripes Convenience Store
02.2024 - 01.2025
Customer Service Representative
Circle K
08.2023 - 01.2024
High School Diploma -
Veterans Memorial