Jaime Hardy
Fort Worth
Summary
Professional with over 10 years of experience in customer service, cash handling, scheduling, and team support. Strong background in front desk operations, relationship building, payment processing, and administrative support. Proven ability to work in fast‑paced environments, assist customers with financial transactions, maintain accurate records, and support daily operations while providing excellent service.
Overview
22
22
years of professional experience
Work History
Home Health Aide
Home Care
01.2019 - 01.2024
- Provided daily care and support while maintaining detailed records and schedules
- Coordinated appointments, transportation, and medication reminders
- Communicated with family and medical staff to ensure proper care
- Managed household organization, supplies, and documentation
Front Desk Clerk / Trainer
Alpine Inn
01.2012 - 01.2019
- Handled cash, credit card, and electronic payments with accuracy
- Checked guests in and out while maintaining records
- Answered multi‑line phones and scheduled reservations
- Trained new employees on front desk procedures
- Resolved customer issues professionally
- Maintained reports, inventory, and daily logs
CNA / Scheduler
Alma Nelson
01.2002 - 01.2005
- Scheduled staff and appointments
- Maintained patient records and files
- Answered phones and coordinated care
- Assisted with patient support when needed
Education
High School Diploma -
Morse High School
Skills
Customer Service & Client Relations
Relationship Building & Member Support
Cash Handling & Payment Processing
Transaction Balancing & Financial Accuracy
Scheduling & Calendar Management
Appointment Coordination & Staff Scheduling
Front Desk & Reception Operations
Multi-Line Phone Systems & Call Handling
Administrative & Office Support
Recordkeeping & Documentation Management
Data Entry & File Maintenance
Microsoft Office & Microsoft Systems (Word, Excel, Outlook)
Employee Training & Onboarding Support
Team Leadership & Staff Support
Payroll Support & Timecard Review
Organization & Workflow Coordination
Time Management & Multitasking
Attention to Detail & Accuracy
Professional Communication & Customer Interaction
Clerical & Administrative Coordination
Office Operations & Daily Activity Management
Patient Care Support & Home Health Assistance
Guest Services & Hospitality Support
Medical & Staff Scheduling Coordination
Confidential Information Handling
Problem Solving & Conflict Resolution
Inventory & Supply Tracking
Compliance & Policy Adherence
Timeline
Home Health Aide
Home Care
01.2019 - 01.2024
Front Desk Clerk / Trainer
Alpine Inn
01.2012 - 01.2019
CNA / Scheduler
Alma Nelson
01.2002 - 01.2005
High School Diploma -
Morse High School