Jaime Jewell

Little General/Arby's

Pineville, WV

04.2021 - 08.2022

Assisted other team members to achieve goals.
Took orders, prepared meals and collected payments.
Provided excellent customer service by greeting customers and meeting quality expectations.
Trained new team members on procedures, customer service and sales techniques.
Worked front counter, drive-thru and other areas.
Prepared products following restaurant, health and safety standards and procedures.
Stocked shelves to organize aisles in assigned department.
Packaged menu items into bags or trays and placed drink orders into carriers.
Operated cash register to ring up final bill and process various forms of payment.
Kept food preparation area, equipment and utensils clean and sanitary.
Cleaned and maintained all areas of restaurant to promote clean image.
Addressed guest needs, questions or concerns to create optimum experience onboard.
Became familiar with products to answer questions and make suggestions.
Collaborated with team members to complete orders.
Escalated problems or complaints to relevant supervisor or manager for resolution.
Worked well with teammates and accepted coaching from management team.
Prepared and cooked food orders for customers by noting customizations and portion sizes.