Jaime Jewell
Student
Huntington,WV
Summary
Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Crew Member
Little General/Arby's
Pineville, WV
04.2021 - 08.2022
- Assisted other team members to achieve goals.
- Took orders, prepared meals and collected payments.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Trained new team members on procedures, customer service and sales techniques.
- Worked front counter, drive-thru and other areas.
- Prepared products following restaurant, health and safety standards and procedures.
- Stocked shelves to organize aisles in assigned department.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Operated cash register to ring up final bill and process various forms of payment.
- Kept food preparation area, equipment and utensils clean and sanitary.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Addressed guest needs, questions or concerns to create optimum experience onboard.
- Became familiar with products to answer questions and make suggestions.
- Collaborated with team members to complete orders.
- Escalated problems or complaints to relevant supervisor or manager for resolution.
- Worked well with teammates and accepted coaching from management team.
- Prepared and cooked food orders for customers by noting customizations and portion sizes.
Education
Bachelor of Arts - Criminal Justice
Marshall University
Huntington, WV 08.2022 - Current
Skills
Menu memorization
Table setting knowledge
Food running
Verbal and written communication
Performance improvement
Cash Handling
Ordering procedures
Food preparation and safety
Stocking and replenishing
Customer engagement
Beverage preparation
Food portioning
Equipment operation
Cash register operation
Cleaning and organization
ServSafe
Kitchen maintenance
Certification
StateFoodSafety Certified
Timeline
Bachelor of Arts - Criminal Justice
Marshall University
08.2022 - Current
StateFoodSafety Certified
02-2022
Crew Member
Little General/Arby's
04.2021 - 08.2022