Summary
Overview
Work History
Education
Skills
Certification
Timeline

Jaime Loden

Oakland Park,FL

Summary

Experienced Pharmacy Technician knowledgeable in all facets of pharmacy operations, eager to bring talent and expertise to any place of employment. Successful in quickly and accurately filling prescription orders and building relationships with customers for sustained business growth and customer retention. Team-oriented and dedicated to collaboratively delivering exceptional customer service. Recognized as a role model in the work place and committed to assisting patients and coworkers however needed.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Publix Pharmacy
09.2019 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Provided immunizations to patients.
  • Conduct data entry and and manage adjudication claims processes for a smooth workflow.
  • Counted and labeled prescriptions with correct item and quantity.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.

Cashier

Menchies Yogurt
07.2018 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.

Barista

Dunkin' Donuts
03.2018 - 09.2019
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Used POS system to accurately enter orders and process payments.

Education

High School Diploma -

International Commerce High School, Phoenix, AZ
05.2016

Skills

  • Assisting Pharmacists
  • Patient Record Maintenance Software
  • Supporting Pharmacy Operations
  • Judgment and Decision-Making
  • Resolving Customer Issues
  • Point-of-Sale (POS) Software
  • Microsoft Excel
  • Pharmacy Records Management
  • Immunizer
  • CPR certified

Certification

CPR certified

Timeline

Pharmacy Technician - Publix Pharmacy
09.2019 - Current
Cashier - Menchies Yogurt
07.2018 - Current
Barista - Dunkin' Donuts
03.2018 - 09.2019
International Commerce High School - High School Diploma,

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Jaime Loden