Jaime Lopez
Brandon,FL
Summary
Dynamic Account Manager with a proven track record at Ford Credit, excelling in client relations and customer service. Enhanced client satisfaction through proactive communication and effective problem resolution, maintaining a high retention rate. Skilled in managing diverse accounts while fostering teamwork and collaboration to achieve exceptional results.
Overview
23
23
years of professional experience
Work History
Account Manager
Ford Credit
01.2001 - 02.2024
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
Education
Business - Business
St. John HS
Paterson NJ06.1970
Skills
- Account management
- Customer service
- Teamwork and collaboration
- Client relations
Languages
Spanish
Native or Bilingual
Timeline
Account Manager
Ford Credit
01.2001 - 02.2024
Business - Business
St. John HS
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