Jaime Martinez
San Antonio,TX
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
16
16
years of professional experience
Work History
Inbound Sales Supervisor
Charter Spectrum
09.2018 - Current
- Boosted customer satisfaction by providing efficient and knowledgeable service in a fast-paced inbound sales environment.
- Managed a team of inbound sales representatives, ensuring optimal performance and high-quality service delivery.
- Developed and implemented effective sales strategies to achieve monthly and quarterly targets consistently.
- Enhanced employee productivity by conducting regular training sessions on product knowledge, communication skills, and closing techniques.
Office Manager
Dr. Pedro Goyco
07.2008 - 04.2018
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Maintained computer and physical filing systems.
- Coached new hires on company processes while managing employees to achieve maximum production.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Education
BBA - Business Administration
Sistema Universitario Ana G Mendez - Universidad Del Turabo
Gurabo, PR05.2015
Skills
- Sales Coaching
- Sales Presentations
- Brand Awareness
- Sales Reporting
- Influencing skills
- Personnel Management
- Employee Coaching
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Inbound Sales Supervisor
Charter Spectrum
09.2018 - Current
Office Manager
Dr. Pedro Goyco
07.2008 - 04.2018
BBA - Business Administration
Sistema Universitario Ana G Mendez - Universidad Del Turabo