Jaime Montero
Newburgh,NY
Summary
Dynamic Operations Supervisor with a proven track record at Capstone Logistics, excelling in performance monitoring and team training. Enhanced productivity through quality assurance initiatives, fostering employee engagement and reducing turnover. Adept at operational planning and coaching, driving continuous improvement in warehouse operations while ensuring compliance with safety standards.
Diligent operations Supervisor with solid background in overseeing daily operations and ensuring process efficiency. Proven track record of optimizing workflows and enhancing team performance to achieve company objectives. Demonstrated leadership in managing cross-functional teams and implementing strategic improvements.
Overview
10
10
years of professional experience
Work History
Operations Supervisor
Capstone Logistics (Home Depot Distribution)
05.2023 - Current
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
- Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
- Reduced employee turnover by fostering a positive work environment and addressing employee concerns promptly.
- Implemented quality control systems to reduce errors, resulting in increased customer satisfaction rates.
- Led continuous improvement initiatives aimed at reducing waste, increasing efficiency, and enhancing overall productivity levels within the organization.
- Coordinated emergency response plans in times of crisis situations or natural disasters affecting company operations.
- Oversaw logistics coordination for seamless transportation of goods between various departments and locations.
- Developed strong relationships with key customers to better understand their requirements and tailor services accordingly.
- Spearheaded task force to address and resolve recurring operational bottlenecks, significantly improving process efficiency.
- Fostered culture of continuous improvement, leading to enhanced operational workflows and staff satisfaction.
- Developed and implemented training program for new hires, accelerating their time to full productivity.
- Conducted performance evaluations, providing constructive feedback and identifying areas for improvement.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
Order Selector
Capstone Logistics (UNFI Distribution)
05.2018 - Current
- Boosted productivity by efficiently utilizing various equipment, such as pallet jacks and forklifts, to transport and stack merchandise.
- Enhanced order accuracy by diligently verifying product codes and quantities before packaging.
- Demonstrated adaptability, successfully managing multiple tasks simultaneously during peak business hours without compromising quality or speed.
- Expedited order processing timeframes with thorough knowledge of warehouse layout for quick item retrieval.
- Minimized damaged items through careful handling of fragile products while selecting orders.
- Increased teamwork efficiency by actively participating in group meetings, sharing ideas, and providing constructive feedback on potential improvements to the process.
- Detail-oriented Order Picker with experience working in various large warehouse environments. Seeking similar role where outstanding packing skills and strong commitment to safety will be valued.
- Maintained a clean and safe work environment by adhering to company guidelines and procedures at all times.
- Collaborated with fellow Order Selectors to ensure efficient workflow during high-volume periods.
- Contributed to the reduction of workplace accidents by following safety protocols when operating machinery or moving heavy items.
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Picked and packed order items.
- Kept work areas neat, clean and free from debris.
- Followed orders precisely for correct items, sizes and quantities.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Managed timely and effective replacement of damaged or missing products.
- Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
- Supervised and trained new staff in performing census.
Freezer Selector
C&S Wholesale
, NY
01.2015 - 05.2018
- Moved loads of up to 35000 pounds using forklifts and other lift equipment.
- Detail-oriented Order Picker with experience working in various large warehouse environments. Seeking similar role where outstanding packing skills and strong commitment to safety will be valued.
- Ensured product availability by proactively replenishing shelves when stock levels were low or when new shipments arrived.
- Maintained a safe work environment by adhering to safety protocols, proper equipment usage, and regular housekeeping tasks.
Education
High School Diploma -
Clifton High School
Clifton, NJ06-2012
Skills
- Operations management
- Performance monitoring
- Task delegation
- Staff supervision
- Team Training
- Employee development
- Warehouse operations
- Production
- Quality assurance
- Operational planning
- Employee engagement
- Team leadership
- Coaching and mentoring
Languages
Spanish
Timeline
Operations Supervisor
Capstone Logistics (Home Depot Distribution)
05.2023 - Current
Order Selector
Capstone Logistics (UNFI Distribution)
05.2018 - Current
Freezer Selector
C&S Wholesale
01.2015 - 05.2018
High School Diploma -
Clifton High School
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