Previously dedicated Med Tech / Caregiver committed to obtaining the highest level of resident satisfaction while ensuring regulatory compliance and adherence to practice standards. Documented to cultivate trust and rapport with residents and maintain strong relationships. Excellent communication and interpersonal skills with residents, family and other healthcare professionals.
Responded to Agent & policyholder requests via telephone. Worked and sent out cases for policy issues needing to be remedied.
. Interacted with residents and families while demonstrating high standards of performance, teamwork, and compassion.
. Measured vital signs such as blood pressure, pulse rate and temperature to record information on Medication Administration Record.
. Performed resident service duties by communicating directly with residents, answering questions, and assisting with concerns.
. Administered medications and performed basic and advanced assessments.