Summary
Overview
Work History
Education
Skills
Websites
Educationcertificatescertifications
Interests
Timeline
Generic

Jaime Neal

Ridgecrest,CA

Summary

Compassionate and driven House Manager with excellent social and organization abilities. Highly effective at supervising activities and individuals. Known for top-notch conflict resolution skills and extensive knowledge of The Aurora House. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

24
24
years of professional experience

Work History

Household Manager

Self-Employed
08.1997 - 05.2021
  • Managed all aspects of household operations for a family of 5, overseeing a $15K+ annual budget for groceries, utilities, education, and other essential expenses
  • Homeschooled 2 children during middle and high school, organizing and tracking weekly educational assignments, recording progress via video submissions, and collaborating with teachers to ensure academic success
  • Developed and maintained daily and weekly schedules for 4 family members, balancing educational, extracurricular, and household tasks to meet individual and family needs
  • Delegated responsibilities and provided feedback to family members, promoting skill development, improving task completion rates, and fostering a collaborative home environment

Volunteer

Jefferson Center
08.2007 - 06.2011
  • Provided classroom support to 15+ students per classroom across multiple classrooms per day, assisting with daily activities, instruction, and individualized learning needs
  • Assisted administrative staff by answering and documenting messages on a multi-line phone system, ensuring efficient communication and office operations
  • Supported cafeteria operations, managing meal preparation and inventory for over 300 students daily, ensuring timely service for breakfast and lunch
  • Coordinated logistics for field trips, overseeing student management for groups of 20+ and ensuring safety and compliance with school policies

Education

Google IT Support Professional Certificate -

Merit America
02.2025

Skills

  • Technical Support & Troubleshooting
  • Ticketing System
  • User Training & Support
  • Operating Systems Installation
  • Software Installation & Configuration
  • Customer Service
  • Windows
  • Linux
  • Domain Name System (DNS)
  • Networking
  • System Administration

Educationcertificatescertifications

  • Merit America, Virtual, 07/01/24, Present, Google IT Support Professional Certificate, 02/01/25, Skill development includes troubleshooting, customer support, networking, operating systems, systems administration, and security — all the fundamentals of IT support that are critical for success in the workplace; comparable to the latest CompTIA A+ certification.
  • Completed hands-on coursework covering Microsoft 365, Windows 10, Spiceworks ticketing system, and fundamental cloud concepts.

Interests

  • Volunteering at community kitchens and food-related charities
  • Enjoy experimenting with different ingredients and flavors in the kitchen
  • Music
  • Offering time and support to shelters for the homeless, women, and animals
  • Community Cleanup

Timeline

Volunteer

Jefferson Center
08.2007 - 06.2011

Household Manager

Self-Employed
08.1997 - 05.2021

Google IT Support Professional Certificate -

Merit America
Jaime Neal