Jaime Pickett
Burleson,TX
Summary
Results-oriented professional with 15+ years of experience and a proven knowledge of conflict resolution, customer communications, and key account management. Aiming to leverage my skills to successfully fill the Sales/Sales Support role in your department.
Overview
16
16
years of professional experience
Work History
Sales Support Consultant
Equifax
05.2022 - Current
- Managed a diverse portfolio of accounts, consistently meeting or exceeding established goals for both retention and growth.
- Mentorship for new hires and team members across Business Unit
- Boosted sales performance by providing efficient support and guidance to the sales team.
- Enhanced customer satisfaction through prompt issue resolution and effective communication.
- Maintained impeccable standards when it came to client interactions which helped foster long-lasting relationships and ensured continued business growth.
- Strengthened client relationships through timely follow-ups, personalized service, and proactive problemsolving.
Senior Account Manager
POWERHOUSE RETAIL SERVICES
10.2014 - Current
- Promoted communication and coordination between sales, operations, customer
- Interacted with executives of major and prospective clients
- Enhanced key relationships by maintaining regular contact with customers and suppliers
- Participated in regular business reviews and QBR's
- Served as liaison for urgent issues during normal business hours and after hours
- Evaluated client's customer needs and proposed potential solutions
- Oversaw 3 million dollar sales in 2020 with a 16% GPM
Sales Support Specialist
EQUIFAX
04.2008 - 04.2014
- Developed solutions for technology problems and issues
- Provided document control and accountability of classified information
- Identified and implemented work efficiencies through process improvement techniques
- Participated in assigned Sales Training and Development initiatives
- Verified resolution with end-users and resolved assigned tickets.
Education
Bachelor of Science (B.S.) Communications/Public Relations -
Tarleton State University
09.2004
Skills
- Microsoft Excel
- Microsoft PowerPoint
- High Energy
- Project Management
- Detail-Oriented
- National Business Leader - Franklin Covey
- Sales Support
References
References available upon request
Timeline
Sales Support Consultant
Equifax
05.2022 - Current
Senior Account Manager
POWERHOUSE RETAIL SERVICES
10.2014 - Current
Sales Support Specialist
EQUIFAX
04.2008 - 04.2014
Bachelor of Science (B.S.) Communications/Public Relations -
Tarleton State University
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