Jaime Quevedo
Palmdale,CA
Summary
Professional logistics coordinator with proven ability to manage and optimize dispatch operations. Adept at coordinating schedules, communicating with drivers, and ensuring timely deliveries. Strong focus on team collaboration and achieving results, reliable and adaptable to changing needs, also known for punctuality, safety awareness, and excellent problem-solving skills.
Overview
4
4
years of professional experience
Work History
Amazon Delivery Driver/Dispatcher
Gold Arrow Logistics
02.2022 - 07.2024
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Upheld high standards of professionalism while representing the company during interactions with customers.
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
Guest Service Specialist
Mister Car Wash
01.2020 - 12.2021
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Inspected and maintained equipment throughout self-service and vehicle wash areas, comprising power washers and central vacuums' individual units.
- Interacted with customers to understand vehicle detailing needs and deliver quality satisfaction.
- Monitored inventory levels for adequate supply of chemicals and materials.
- Improved customer satisfaction ratings by addressing issues and fostering timely resolution.
Education
High School Diploma -
William J Pete Knight High School
Palmdale, CA06-2019
Skills
- Team work
- Time management skills
- Dependable and reliable
- Loading and unloading
- GPS and route planning
- Dispatching procedures
Accomplishments
- Maintained consistent and on-time delivery record with 96% of all orders arriving on time or ahead of schedule.
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Amazon Delivery Driver/Dispatcher
Gold Arrow Logistics
02.2022 - 07.2024
Guest Service Specialist
Mister Car Wash
01.2020 - 12.2021
High School Diploma -
William J Pete Knight High School
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