Jaime Raines
Hartselle
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
10
10
years of professional experience
Work History
Delivery Driver
Antman Inc. / Co-Pilot Management Inc.
Madison, AL
07.2018 - 02.2025
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Customer Service Sales Representative
Sally Beauty Supply
Decatur, AL
11.2014 - 06.2018
- Boosted sales revenue by identifying customer needs and recommending appropriate products or services.
- Built rapport with customers through empathetic listening and understanding their unique needs or preferences.
- Increased customer satisfaction by addressing and resolving complex issues effectively.
- Developed a comprehensive knowledge of product offerings to better assist customers with informed recommendations.
- Implemented upselling techniques to increase average transaction value and drive additional revenue growth.
- Monitored customer satisfaction metrics, identifying trends and areas for improvement.
- Assisted in training of new hires, sharing best practices and company policies.
- Customized sales pitches to match customer needs, leading to higher conversion rates.
- Participated in regular product training sessions to stay updated on latest features and benefits.
Education
Associate of Applied Science - Salon Management
Calhoun Community College
Tanner, AL04-2016
High School Diploma -
Hartselle High School
Hartselle, AL05-2013
Skills
- Positive attitude
- Customer service
- Route planning
- Teamwork and collaboration
- Time management
- Dependable and reliable
- Heavy lifting
- POS systems
Timeline
Delivery Driver
Antman Inc. / Co-Pilot Management Inc.
07.2018 - 02.2025
Customer Service Sales Representative
Sally Beauty Supply
11.2014 - 06.2018
Associate of Applied Science - Salon Management
Calhoun Community College
High School Diploma -
Hartselle High School