Jaime Ramos-Godwin
Parachute,Colorado
Summary
Demonstrated exceptional skills in crisis management and telecommunications and excelled in high-stakes environments. Ensured swift, accurate information relay and emergency response coordination. Showcased leadership in team collaboration and deescalation, significantly enhancing operational efficiency and public safety.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Emergency Dispatcher
Garfield County Emergency Communications Authority
03.2022 - Current
- Scanned suspects with NCIS per police requests to determine criminal and driver history, vehicle registration information and license status.
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
- Cultivated client rapport by interfacing with callers to aid with medical emergencies.
- Relayed latest information to first responders via electronic means, telephone calls, and radio responses.
Harvest Supervisor
Green Medicine LLC
07.2020 - 03.2022
- Planted, cultivated, harvested and prepared various medicinal plants to prepare for sale or shipping.
- Managed wide variety of medicinal plants, from seedlings to mature specimens, keeping soils and planting beds healthy and conducive for growth.
- Evaluate harvesting conditions and identify obstacles.
- Led team of 8 skilled and unskilled greenhouse personnel.
- Communicated with coworkers and management to report challenges.
- Oversaw logging operations to identify and solve problems, improve work methods and drive compliance with company and government regulations
Lead Lifeguard
Grand Valley Recreation Center
03.2016 - 07.2020
- Maintained rescue equipment by conducting inspections and completing basic repairs.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Observed recreational users to detect safety concerns and prevent ongoing violations.
- Trained and managed team of lifeguards on pool safety and risk management protocols.
- Gave group and private lessons to students and taught floating techniques and treading water.
- Tracked students' progress and gave constructive feedback for skills requiring improvement.
Lead Lifeguard
MWR Aquatics
06.2018 - 02.2019
- Maintained rescue equipment by conducting inspections and completing basic repairs.
- Performed pool tests, recorded results and adjusted chemical levels to reach appropriate measurements.
- Trained and managed team of 15 lifeguards on pool safety and risk management protocols.
- Cooperated fully with manager to identify areas of concern and ascertain reliable methods for remediation.
- Provided customer service and responded to inquiries and complaints for optimal guest satisfaction.
Education
High School Diploma -
Grand Valley High School
Parachute, CO05.2017
Skills
- Customer Service
- Deescalation
- Situational Awareness
- Emergency Telecommunications
- NCIC Database
- Accuracy and Precision
- Risk Mitigation
- Information Gathering, Documentation and Relay
- Critical Thinking
- Computer-aided dispatching
- Teamwork and Collaboration
- Crisis Management
Accomplishments
Commendation for Monthly Emergency Medical Dispatcher - August 2022
Commendation for Exceptional Public Service from Colorado River Fire Rescue - December 2022
Commendation for Exceptional Public Service and Call Taking - May 2024
Certification
- IAED - Advanced Emergency Medical Dispatcher
- BLS - Basic Life Support
- PST - Public Safety Telecommunicator
- CBI - CCIC Entry Test Certification
- IAED - Dispatch-Directed CPR v14.0
- FEMA IS-00100.c - Introduction to Incident Command IS-100
- FEMA IS-144.A - TERT Basic Course
- FEMA IS-247.c - Integrated Public Alert and Warning System (IPAWS) for Alert Originators
- FEMA IS-00700.b - Introduction to National Incident Management System
Timeline
Emergency Dispatcher
Garfield County Emergency Communications Authority
03.2022 - Current
Harvest Supervisor
Green Medicine LLC
07.2020 - 03.2022
Lead Lifeguard
MWR Aquatics
06.2018 - 02.2019
Lead Lifeguard
Grand Valley Recreation Center
03.2016 - 07.2020
High School Diploma -
Grand Valley High School
- IAED - Advanced Emergency Medical Dispatcher
- BLS - Basic Life Support
- PST - Public Safety Telecommunicator
- CBI - CCIC Entry Test Certification
- IAED - Dispatch-Directed CPR v14.0
- FEMA IS-00100.c - Introduction to Incident Command IS-100
- FEMA IS-144.A - TERT Basic Course
- FEMA IS-247.c - Integrated Public Alert and Warning System (IPAWS) for Alert Originators
- FEMA IS-00700.b - Introduction to National Incident Management System
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