Jaime Savarese
Bel Air,Maryland
Summary
My objective is to obtain a part time server job to supplement my full time income and support my family. I am prepared to bring over 20 years of customer service experience and a positive, sunny, hardworking disposition to your restaurant.
Overview
22
22
years of professional experience
Work History
PATIENT SERVICE REPRESENTATIVE
PATIENT FIRST
12.2008 - Current
- Participate in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
- Handle sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
- Improve patient satisfaction by providing exceptional customer service during check-in and check-out processes.
- Provide exceptional customer service to patients, answering questions and addressing concerns.
- Manage patient registration process, confirming data accuracy and completeness.
- Maintain a well-organized front desk, contributing to a welcoming environment for patients and visitors.
- Balanced deposits and credit card payments each day.
- Enhanced office efficiency by managing multi-line phone systems and promptly directing calls to appropriate personnel.
SERVER/BARKEEP/HOSTESS
CRAB QUARTERS RESTAURANT
06.2002 - 06.2004
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Boosted repeat customer rates, remembered regular guests' preferences and greeted them by name.
- Utilized knowledge of menu to make recommendations, enhancing customer dining experience.
Education
ASSOCIATE OF ARTS DEGREE - Chemical Dependency Counseling
COMMUNITY COLLEGE OF BALTIMORE COUNTY
01.2009
PATAPSCO HIGH SCHOOL & CENTER FOR THE ARTS
01.2004
Skills
- 20 Years Customer Service Experience
- Compassionate & Empathic
- Dutiful & Responsible
- Organized
- Detail - Oriented
- Leadership
- Problem-Solver
- Creative
- Positivity
- Exceptional Work Ethic
Timeline
PATIENT SERVICE REPRESENTATIVE
PATIENT FIRST
12.2008 - Current
SERVER/BARKEEP/HOSTESS
CRAB QUARTERS RESTAURANT
06.2002 - 06.2004
ASSOCIATE OF ARTS DEGREE - Chemical Dependency Counseling
COMMUNITY COLLEGE OF BALTIMORE COUNTY
PATAPSCO HIGH SCHOOL & CENTER FOR THE ARTS