Talented Behavioral Specialist working with children in foster care. I maintained a positive approach to improving clients' behavior in different settings. Dedicated professional always ready to promote patient dignity and normalization of different conditions. Organized and proactive with great leadership skills.
Overview
3
3
years of professional experience
Work History
Delivery Courier
Uber Eats
Phoenix, AZ
11.2020 - Current
Safely loaded items into delivery vehicle to minimize damage while in transit.
Developed strong sense of most efficient routes to avoid traffic and construction on local roads and highways.
Tracked delivery information, mileage and fuel use while on shift.
Picked up packages and made deliveries promptly, exceeding prior delivery records by [Number]%.
Followed company policies and procedures during shift.
Delivered packages to customer doorsteps and business offices.
Escalated issues to supervisor for immediate remediation.
In Home Behavioral Specailst
The Marc Center
Phoenix, AZ
11.2009 - 07.2010
Assisted families in understanding complexities of mental illness.
Interviewed patient and family to obtain psychosocial history.
Promoted safe and therapeutic patient care through consultation and supervision, communication and interactions.
Maintained accurate and confidential records of assigned students.
Provided individualized care and treatment consistent with age and developmental needs of each patient.
Utilized positive reinforcement to maximize desired behavior and educational outcomes.
Implemented individual support framework to address strategic goals.
Head of Sales
Compass Cleaning Solutions
Phoenix, AZ
10.2007 - 06.2008
Managed order cycle to enhance business development and maintain sustainability and customer satisfaction.
Handled customer relations issues, enabling quick resolution and client satisfaction.
Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Produced contracts, reports, letters, and proposals for clients.
Supervised sales team of 6 people, stepping in to support employees and deliver smooth sales processes for clients.
Delivered engaging sales presentations to new clients, explaining technical information in simplified language to promote features and increase client base.