Jaime Silva
Colorado Springs,Colorado
Summary
Results-driven Pharmaceutical Vaccine Sales Representative with over 4 years in vaccine sales. Specializes in strategic product introduction and market penetration. Builds and maintains strong relationships with hospitals, clinics, and healthcare professionals, effectively demonstrating product value and addressing customer needs.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Vaccine Executive Customer Representative
Merck
Colorado Springs, CO
01.2022 - Current
- Facilitated educational outreach initiatives for healthcare professionals and organizational stakeholders, streamlining access to critical vaccine information and driving broader adoption of Merck's immunization portfolio.
- Managed in-office and field sales call activity to educate and influence customers while building product sales.
- Communicated with customers by employing effective selling, listening and negotiation skills while using proper terminology, approved messaging and branded materials
- Identified opportunities and developed business cases for new products (Vaxelis, Vaxenuvance, Capvaxive, & Enflonsia), optimizing product segmentation for effective positioning, bundling, and pricing.
- Established pricing structures and finalized contracts, securing purchase agreements with customers.
- Developed and implemented strategically sound business plans and tactical strategies.
- Merck is a biopharmaceutical company that offers medicines and vaccines for various diseases.
Nurse Manager
Sea Mar Community Health Center
Monroe, WA
04.2017 - 01.2022
- Managed and oversaw 12 medical assistants (MA), 2 MA supervisors, 3 RNs, & 6 providers at FHQC multi-specialty clinic (pediatrics, family, internal, women's, and geriatric, behavioral medicine)
- Led COVID-19 vaccination program (Pfizer, Moderna, & J&J) and testing (PCR & POC), ensuring efficient delivery and community access
- Oversaw VFC vaccination program and implemented new vaccine products (Bexsero, Shingrix) and increased vaccination rates by 15%.
- Implemented clinic goals, policies, and procedures in collaboration and negotiation with the medical director, providers, and clinic manager to accomplish organization goals & standards
- Implemented clinic goals, policies, and procedures in collaboration with medical director, providers, and clinic manager to achieve organizational standards
- Optimized Clinical Quality Measures, HEDIS, & meaningful use standards, rated top 3 in company
- Ensured operations are in regulatory compliance with OSHA, Joint Commission, DOH, HIPAA
- Performed monthly audits and met state and federal regulations as they applied to the clinic
- Oversaw clinic referrals, employee health screenings, and payroll
- Reduced clinical costs and optimized inventory by monitoring supplies and products.
- Developed and maintained clinical relationships with healthcare systems, vendors, and community organizations to enhance service delivery and collaboration
RN Pre-Op Surgery Coordinator
Proliance Surgeons
Kirkland, WA
04.2016 - 04.2017
- Coordinated with anesthesiologists, cardiologists, nephrologists, and surgeons to ensure positive outcomes for patients
- Coordinated with anesthesiologists, cardiologists, nephrologists, and surgeons to optimize patient care and outcomes
- Facilitated communication between interdisciplinary teams to enhance collaboration and meet customer service goals
- Communicated between interdisciplinary teams and met customer service goals
- Managed front desk operations to ensure adherence to pre-op surgery protocols.
- Performed monthly audits and reports as they pertained to the surgery center
- Floated between pre-op and post-op.
Research Staff
National Institutes of Health
Bethesda, MD
03.2014 - 03.2016
- Examined cancer cell proteins using immunoblots and flow cytometry.
- Performed growth curves on human carcinoma cell lines.
- Examined secretion of TGFBeta1 by ELISA in human carcinoma cell lines.
- Performed mycoplasma testing on mammalian cell cultures.
- Supported physicians in conducting phase 1, 2, and 3 cancer clinical trials for breast, lung, gastrointestinal, and genitourinary cancers
- Created experimental protocols and presented findings to senior staff, providers, and nursing teams
- Collaborated with oncologists and surgeons to enhance patient outcomes through targeted treatment strategies
- Optimized inventory by monitoring for antibody storage.
- Well versed in PCR, gel electrophoresis, DNA extraction, southern blots, fluorescence microscopy, immunoblots, flow cytometry, protein quantification (BCA), ELISA, cell proliferation, mammalian cell culture, and mycoplasma detection testing.
Education
Bachelors of Science - Nursing
Washington State University
Richland, WAAssociates of Arts and Sciences -
Wenatchee Valley College
Wenatchee, WASkills
- Healthcare Sales
- Healthcare relations
- Healthcare CRM
- Territory development
- Sales Performance Management
- Quality improvement
- Time Management
- Microsoft Office
- Critical Thinker
- Fluent in Spanish
Certification
- Registered Nurse Washington State Board of Nursing
- 2017
Timeline
Vaccine Executive Customer Representative
Merck
01.2022 - Current
Nurse Manager
Sea Mar Community Health Center
04.2017 - 01.2022
RN Pre-Op Surgery Coordinator
Proliance Surgeons
04.2016 - 04.2017
Research Staff
National Institutes of Health
03.2014 - 03.2016
Bachelors of Science - Nursing
Washington State University
Associates of Arts and Sciences -
Wenatchee Valley College