Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Jaime Smith

Atlanta,GA

Summary

Resourceful and experienced worker offering expertise in customer service, project coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy. Performance-oriented and methodical about managing administrative, promotional and customer service functions to support team and improve group productivity.

Overview

5
5
years of professional experience

Work History

Real Estate Rep

Starbucks
11.2023 - Current
  • Tracked and maintain vital dates on weekly Project Status Report for all pipeline Store sites
  • Compile and present Site Submittal Packages for Real Estate Committee review and approval
  • Submit Site Submittal Packages for Early-to-Lease proceedings
  • Create Site Tour presentations for Senior Vice President approval
  • Create new sites for Project Status Report within Compass and Atlas programs
  • Support Real Estate Rep and Store Development Manager teams
  • Maintain accurate calendars

Retail Store Manager

STARBUCKS COFFEE COMPANY
10.2019 - 11.2023
  • Managed store organization, maintenance and ordering. Proficient in setting priorities for the team, and meeting deadlines on time.
  • Excellent written and oral communication; organized and detail-oriented. Able to work affectively both as part of a team and independently.
  • District Automated Ordering Lead and District Training Lead - assisted all stores in my District in achieving and exceeding ordering, inventory, and training expectations. Coordinated projects and events within the District.
  • Created employee schedules to align coverage with forecasted demands.
  • Established objectives to offer team members clear roadmap to achieve overall goals. Mentored team members to enhance professional development and accountability in workplace.
  • Supported development of team members and supervisors at all levels to place excellent candidates in leadership roles.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity. Coached employees and trained on methods for handling various expectations of sales, complicated issues, and connections with customers.
  • Recruited and retained top talent, providing positive feedback and rewarding superior performance.
  • Selected for the Store Manager Accelerated Development Program

Agent Assistant

The Artists Agency
  • Organized calendars for 3 Talent Agents
  • Compiled casting breakdowns throughout to day
  • Submitted, pitched, booked, and followed up on audition appointments for clients
  • Processed booking reports
  • Distributed royalty checks to clients, agents, and partners
  • Read screenplays for Literary Agent and gave notes
  • Processed and distributed mail
  • Drafted letters and emails to various studios, answered phones, and maintained client files
  • Maintained bank accounts and accounts payable for entire agency

Administrative Assistant

Wholesale Tape And Supply
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Received and sorted incoming mail and packages
  • Processed customer orders
  • Processed accounts payable and receivable documents
  • Managed filing system, entered data and completed other clerical tasks.

Temporary Assistant

Various Agencies

Placed in temporary and temp-to-permanent positions at various companies including Met Life, TV Guide, and Vivendi Universal, and CVS Pharmacy

  • Answered multi-line phone systems
  • Maintained files, processed mail, assisted clients
  • Greeted clients and guests
  • Managed logistical calendar for large Flu-shot delivery roll out
  • Processed insurance claims
  • Organized TV Guide library
  • Researched topics for writers

Education

Associate of Arts - Pastry Arts

Platt College
Moore, OK
05.2015

Skills

  • Sales Leadership
  • Strong Multitasking Skills
  • Records Organization and Management
  • Problem Solving and Resolution
  • Administrative Management
  • Budget, Payroll, and Timekeeping Administration
  • Hiring and Training
  • Coaching and Mentoring
  • Effective Working Relationships
  • Scheduling Knowledge
  • Retail Operations Efficiency
  • Customer Relations

Additional Information

  • Fulfilled DM Proxy responsibilities and duties for two different District Managers
  • District Partner Recognition Lead
  • Organized a charity drive to bring school supplies to teachers and students in need.
  • Dedicated advocate for equity for all types of Diversity throughout the company
  • Former Area Ambassador for Women's Impact Network

Timeline

Real Estate Rep

Starbucks
11.2023 - Current

Retail Store Manager

STARBUCKS COFFEE COMPANY
10.2019 - 11.2023

Agent Assistant

The Artists Agency

Administrative Assistant

Wholesale Tape And Supply

Temporary Assistant

Various Agencies

Associate of Arts - Pastry Arts

Platt College
Jaime Smith