Jaime Soto Jr
Atlanta,GA
Summary
I can confidently say that I am reliable, trustworthy, and hard-working; I have the ability to handle unforeseen problems, whether they be social or technical, with an exemplary attitude and a smile on my face. There is no doubt in my mind that I can handle all responsibilities while upholding positive atmosphere.
Overview
3
3
years of professional experience
Work History
Restaurant Waiter
Vine Tavern & Eatery
04.2024 - 08.2024
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
- Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
- Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Restaurant Waiter
Foundry Food + Tap
11.2023 - 03.2024
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
Host
Foundry Food + Tap
03.2022 - 03.2024
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Monitored dining area capacity to prevent overcrowding while maximizing available seating during peak hours.
Host
Vine Tavern & Eatery
06.2021 - 02.2022
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
Education
High School Diploma -
Liberty High School
North Liberty, IASkills
- Service Quality
- Memory retention
- Guest Relations
- Relationship Management
- Teamwork and Collaboration
- Multitasking
- Active Listening
- Excellent Communication
- Time Management
- Organization skills
Timeline
Restaurant Waiter
Vine Tavern & Eatery
04.2024 - 08.2024
Restaurant Waiter
Foundry Food + Tap
11.2023 - 03.2024
Host
Foundry Food + Tap
03.2022 - 03.2024
Host
Vine Tavern & Eatery
06.2021 - 02.2022
High School Diploma -
Liberty High School
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