Jaime Soto Jr
Atlanta,GA
Summary
I can confidently say that I am reliable, trustworthy, and hard-working; I have the ability to handle unforeseen problems, whether they be social or technical, with an exemplary attitude and a smile on my face. There is no doubt in my mind that I can handle all responsibilities while upholding positive atmosphere.
Overview
3
3
years of professional experience
Work History
Restaurant Waiter
Vine Tavern & Eatery
2024.04 - 2024.08
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
- Balanced excellent customer service with efficient task completion by multitasking effectively throughout each shift.
- Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
- Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Restaurant Waiter
Foundry Food + Tap
2023.11 - 2024.03
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
Host
Foundry Food + Tap
2022.03 - 2024.03
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
- Monitored dining area capacity to prevent overcrowding while maximizing available seating during peak hours.
Host
Vine Tavern & Eatery
2021.06 - 2022.02
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
Education
High School Diploma -
Liberty High School
North Liberty, IASkills
- Service Quality
- Memory retention
- Guest Relations
- Relationship Management
- Teamwork and Collaboration
- Multitasking
- Active Listening
- Excellent Communication
- Time Management
- Organization skills
Timeline
Restaurant Waiter
Vine Tavern & Eatery
2024.04 - 2024.08
Restaurant Waiter
Foundry Food + Tap
2023.11 - 2024.03
Host
Foundry Food + Tap
2022.03 - 2024.03
Host
Vine Tavern & Eatery
2021.06 - 2022.02
High School Diploma -
Liberty High School
Similar Profiles
Kaitlynn RogersKaitlynn Rogers
Server at Southern Roots Tavern and EateryServer at Southern Roots Tavern and Eatery
Hanna CressaHanna Cressa
Server at Gunbarrel Tavern and EateryServer at Gunbarrel Tavern and Eatery
REBECCA NELSONREBECCA NELSON
Waitress at Rustica Eatery and TavernWaitress at Rustica Eatery and Tavern