Open To Work
Jaime Sprague
CH Robinson
Clayton,NC
Work Preference
Job Search Status:
Open to work
Desired start date:
Immediately
Desired Job Title
Operations CoordinatorLogistics CoordinatorLogistics ManagerSupply Chain Coordinator
Work Type
Full TimePart TimeContract WorkGig WorkConsultingVolunteerSeasonal Work
Location Preference
On-SiteRemote
Location:
Clayton, NC
Open to relocation:
No
Important To Me
Career advancementWork-life balancePersonal development programsWork from home option
1
Certification
16
years of professional experience
Results-driven Operations Professional experienced in building productive relationships and resolving complex issues to enhance customer loyalty. Maintained customer satisfaction and contributed to company success through effective project lifecycle management and workflow optimization. Committed to team collaboration and delivering consistent results in supply chain and project management.
Work History
Operations Coordinator
3 Years 10 Months- Oversaw entire shipment lifecycle process, coordinating with logistics teams and suppliers.
- Planned and allocated loads to optimize transport schedules and resources.
- Monitored and traced orders throughout shipping process to ensure timely delivery.
- Oversaw daily inventory levels to maintain stock accuracy and availability.
- Fostered communication with external and internal stakeholders
- Monitored tasks on assigned accounts
- Produced and analyzed accounts receivable reports to maintain accurate financial records and support fiscal health.
Customer Service Associate
1 Year 1 Month- Delivered prompt, accurate service to enhance customer satisfaction
- Provided comprehensive customer service support to ensure positive experiences
- Coordinated team efforts to increase return customers by 15%
- Evaluated server performance
- Managed nightly operations
Customer Service Associate
2 Years 4 Months- Ensured customer satisfaction for over 100 guests through attentive and responsive dining service
- Maintained a successful customer-oriented environment, and ensured prompt, exceptional service to deliver a memorable dining experience for all customers
- Leveraged extensive knowledge of wine varieties and pairings to enrich customer dining experiences
- Utilized strong time management techniques to guarantee punctual service and smooth operations
Closing Manager/ Bartender
6 Years 9 Months- Served 500+ customers while providing exceptional service at #1 Italian restaurant in the state
- Leveraged extensive food and drink knowledge to upsell menu items, enhancing customer experience and increasing sales.
- Supervised nightly business activities, ensuring compliance with regulations and effective operational practices.
- Oversaw nightly task completion to optimize operations and maintain high service standards.
- - Managed employees' cash outs and cash deposits
- Created daily reports to summarize business performance and operations.
Education
Bachelor of Science - Business Administration, Supply Chain/Operations
Associate of Science
Skills
Supply Chain Management
Project Planning
Data analysis
Exponential forecasting
Proficient in Microsoft office Suite
SAS
JMP
Tableau
Navisphere
Scheduling
Team Coordination
Stakeholder engagement
Prioritization and Time Management
Leadership
Financial planning
Certification
- Accounting and Finance, Accounting Core, 2019
- Courses: Managerial & Financial Accounting, Microeconomics, Macroeconomics, Business Law, in addition to regular course load.
Languages
English
Native or Bilingual
Timeline
Operations Coordinator
CH Robinson
08.2022 - 06.2026Read More
Customer Service Associate
Bistro
11.2018 - 12.2019Read More
Customer Service Associate
Angus Barn
06.2016 - 10.2018Read More
Closing Manager/ Bartender
Siena Cucina Inc
05.2010 - 02.2017Read More
North Carolina State University
Bachelor of Science from Business Administration, Supply Chain/Operations
Read More
Wake Tech Community College
Associate of Science
Read More