Jaime Stueve
Battle Creek
Summary
Dynamic Sales Support Specialist with over 11 years of customer service experience and 3.5 years in a pivotal role at AgReliant Genetics. Recognized for exceptional problem-solving skills and a commitment to mentoring new employees, consistently fostering a collaborative team environment. Eager to leverage extensive expertise in leadership and conflict resolution to drive success as a Supervisor of Sales Support. Proven track record of enhancing operational efficiency and delivering outstanding customer satisfaction.
Overview
11
11
years of professional experience
Work History
Sales Support Specialist
AgReliant Genetics
Battle Creek, NE
08.2022 - Current
- Develop strong relationships with sales managers, dealers, and growers through regular communication and personalized support
- Provide exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction
- Resolve customer complaints in a professional manner, finding appropriate solutions to ensure customer loyalty
- Train new team members on programs, procedures, and best practices for delivering excellent customer service.
Outside Sales Representative
Fastenal Industrial Construction & Supply
Norfolk, NE
11.2019 - 11.2021
- Cultivated client relationships and drove revenue by engaging directly at client locations.
- Conducted market research and outreach to establish relationships with potential clients.
- Administered ongoing account management processes, focusing on client needs and service excellence.
- Implemented effective inventory solutions to enhance operational efficiency and support supply chain processes.
- Designed targeted sales strategies aimed at achieving organizational objectives.
Service Writer/Sales
Graham Tire Company
Norfolk, NE
06.2018 - 03.2019
- Assessed customer service needs to ensure effective communication of vehicle repair requirements.
- Coordinated service appointments and managed workflows to optimize shop efficiency.
Education
Associate - Automotive Technology
CENTRAL COMMUNITY COLLEGE HASTINGS
Hastings, NE05-2018
Skills
- Professionalism
- Customer relationship management
- Proven ability to learn quickly and adapt to new situations
- Conflict resolution
- Analytical skills
- Attention to detail
- Goal setting
- Teamwork and collaboration
- Microsoft office expertise
Timeline
Sales Support Specialist
AgReliant Genetics
08.2022 - Current
Outside Sales Representative
Fastenal Industrial Construction & Supply
11.2019 - 11.2021
Service Writer/Sales
Graham Tire Company
06.2018 - 03.2019
Associate - Automotive Technology
CENTRAL COMMUNITY COLLEGE HASTINGS