Billing Manager
- Managed billing operations, ensuring timely and accurate invoicing for patient accounts.
- Supervised billing team, enhancing workflow efficiency through training and process improvement initiatives.
- Reviewed and resolved discrepancies in billing statements, maintaining compliance with healthcare regulations.
- Implemented new billing software, streamlining processes and reducing turnaround time for claims processing.
- Analyzed billing reports to identify trends, informing strategic decisions for revenue cycle management.
- Collaborated with medical staff to ensure accurate coding and documentation of services rendered.
- Developed training materials for staff on billing procedures, improving overall departmental knowledge and performance.
- Conducted audits of billing practices, ensuring adherence to policies and identifying opportunities for operational improvements.
- Reviewed billing problems, researched issues, and resolved concerns.
- Managed monthly billing process to complete billings and returns to meet company revenue recognition policies.
- Trained and mentored staff on procedures, compliance requirements, and collections techniques.
- Collaborated with cross-functional teams to resolve billing-related issues swiftly, minimizing negative impacts on overall operations.
- Reduced errors and discrepancies in invoicing by closely monitoring billing data and conducting regular audits.
- Implemented policies that improved accounts receivable collections, resulting in reduced outstanding balances and increased cash flow.
- Worked with customers to develop payment plans and bring accounts current.
- Performed testing for billing modules, enhancing new functionality and process improvements.
- Maintained up-to-date knowledge of industry regulations, ensuring billing department's compliance and protecting company from potential fines.
