JAIME WOOTEN
Enon,Ohio
Summary
Ambitious and highly motivated with extensive customer service and sales experience. Skilled in fast-paced settings, as well as supportive to teammates while working towards a united goal. Adaptable and driven with strong work ethic, and the ability to thrive in team-based or individually motivated settings.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Certified Contact Tracer/COVID-19 Response Frontline Case Investigator
SSO
Albany, NY
11.2021 - 05.2022
- Instruct cases on appropriate isolation and quarantine instructions to cases
- Take courses related to public health and a pandemic
- Worked with Amazon Workspace as well as Teams
- Understanding the correct usage of a script and implementing it
- Worked remotely
- Coordinated with public health and local facilities to support isolation and quarantine of individuals.
- Offered basic guidance regarding testing and medical consultation for those exposed to people with COVID-19.
- Collected and recorded information in electronic medical records.
- Contacted people exposed to individuals with COVID-19, assessed symptoms and referred for testing.
Server/Bartender
The Wandering Griffin
Fairborn, OH
10.2019 - 03.2020
- Greeted guests with friendliness and professionalism
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification
- Suggested additional items and offered samples of weekly promotional items to increase store sales
- Supported serving staff in delivering accurate and well-presented food orders
- Restocked condiments and drink station supplies to maintain customer satisfaction
- Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
BJ's Restaurant & Brewhouse
Beavercreek, OH
01.2015 - 10.2019
- Operated POS terminals to input orders, split bills and calculate totals
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits
- Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware
- Reviewed identification for patrons before serving alcoholic drinks
- Prepared and served cold, hot, and alcoholic beverages to guests
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales
- Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
Education
Life, Health, And Accident Insurance
Kaplan
Online07.2022
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Sinclair Community College
05.2021
Associate of Science - Healthcare
Clark State Community College
12.2020
Skills
- Bartending/Serving
- Sales
- Inventory Management
- Food Preparation
- Teamwork
- Inventory Control
- Teams
- Amazon Workspace
- Cash Handling
- Guest Services
- Employee Training
- Customer Checkout
- Product Knowledge
- Cash Register Operation
- Upselling Products and Services
- Working remotely
- Flexible and Adaptable
- Data Entry
- Good listening skills
- Self-motivated professional
Certification
- Life, Health, and Accident License - 2022
- NPN - 20379776; License - 1448920
Timeline
Certified Contact Tracer/COVID-19 Response Frontline Case Investigator
SSO
11.2021 - 05.2022
Server/Bartender
The Wandering Griffin
10.2019 - 03.2020
BJ's Restaurant & Brewhouse
01.2015 - 10.2019
Life, Health, And Accident Insurance
Kaplan
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Sinclair Community College
Associate of Science - Healthcare
Clark State Community College
- Life, Health, and Accident License - 2022
- NPN - 20379776; License - 1448920
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