Jaimee Holder
Leave Of Absence And Accommodation Professional
Phoenix,AZ
Summary
Senior Leave of Absence & Accommodations Specialist with 8+ years of experience managing centralized, high-volume leave and ADA programs across the U.S. and Canada. Serves as a trusted subject matter expert and escalation point, partnering with HR Business Partners, managers, Legal, Payroll, and vendors to ensure compliant, compassionate, and scalable leave and accommodation solutions in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Licensed Insurance Agent
UniTrust Financial
10.2025 - Current
- Leverages knowledge of company insurance products and services to advise customers on appropriate choices.
- Provides coverage option information to assist clients in protecting assets.
- Calculates quotes and educates potential clients on insurance options.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
Sr. HR LOA Specialist
Brown and Caldwell
02.2023 - 10.2025
- Owned end-to-end Leave of Absence and Accommodations programs for U.S. and Canada employees, serving as the primary strategic advisor to employees, managers, HRBPs, and leadership
- Lead full lifecycle case management across FMLA, ADA, STD/LTD, parental, and statutory leaves, including eligibility determinations, coordination with vendors, and return-to-work planning
- Partnered cross-functionally with Payroll, Legal, Health & Safety, and external LOA vendors to resolve complex, high-risk accommodation and compliance cases
- Drive regulatory compliance across federal, state, and provincial leave laws while balancing employee experience and operational efficiency
- Lead complex ADA accommodation reviews, including medical documentation analysis, interactive process facilitation, and influence-based recommendations to managers and HRBPs
- Negotiated and implemented return-to-work solutions, including modified duties, transitional work, and ongoing accommodations
Sr. Disability Representative
Sedgwick
08.2022 - 01.2023
- Provided disability case management and claim determinations in a high volume environment based on complex medical documentation and the applicable disability plan interpretation; including determining benefits due, making timely payments/approvals and adjustments, medically managing disability claims, coordinating investigative efforts to thoroughly review appealed claims, negotiating return to work with or without job accommodations, and evaluating and arranging appropriate referral of claims to outside vendors
Absence Management Care Team Representative
Sedgwick
04.2021 - 08.2022
- Served as a primary point of contact for escalated and high exposure leave of absence claims and requests (STD, FMLA, Canada, parental, military), providing one call/one person response for a high volume client
- Actively researched, assessed, and resolved customer/client concerns while demonstrating an elevated level of attention, care, and follow through in a timely manner
Leave of Absence Coordinator
Sedgwick
07.2017 - 04.2021
- Analyzed FMLA, Canada, state, and company leaves to determine eligibility and certification in compliance with state, federal, and company regulations; communicating decisions and ongoing expectations with claimants and clients
- Identified action plans; determined benefits due; and made timely case decisions based on service expectations as established by the client
- Regularly supported process improvements and trained new colleagues
Education
High School Diploma - undefined
Hempstead High School
Dubuque, IA05.2013
Skills
- Global Leave & Accommodations Management
- FMLA, ADA, STD/LTD, State & Provincial Leave Laws
- Complex ADA Case Resolution
- HRBP, Legal, Payroll & Vendor Partnership
- Caseload & Risk Management
- Process Optimization & SOP Development
- Employee Experience & Sensitive Communications
- HRIS & Leave Vendor Platforms (Workday, UKG, TalentView)
Timeline
Licensed Insurance Agent
UniTrust Financial
10.2025 - Current
Sr. HR LOA Specialist
Brown and Caldwell
02.2023 - 10.2025
Sr. Disability Representative
Sedgwick
08.2022 - 01.2023
Absence Management Care Team Representative
Sedgwick
04.2021 - 08.2022
Leave of Absence Coordinator
Sedgwick
07.2017 - 04.2021
High School Diploma - undefined
Hempstead High School