JAIME L. FERNANDEZ PALACIOS
Miami
Summary
Walmart executive with thirty-five years of combined experience between retail sales and CPG industry. Key experiences include Walmart, P&G and Clorox. Proven track record of driving results through passionate leadership and laser focused strategies and plans. Well-rounded executive with broad experience across areas (sales and marketing, operations and supply chain) in the USA, the Caribbean, and Latin America.
Professional with robust background in regional management and strong commitment to achieving results. Adept at driving business growth and optimizing operational processes. Known for collaborative leadership and adaptable approach to dynamic market conditions. Key skills include strategic planning, team development, and market analysis.
Overview
37
37
years of professional experience
Work History
Regional Vice President
Walmart Neighborhood Markets
06.2022 - Current
- Responsible for $7B+ topline supermarket region with coverage across seven states, from Arkansas to Florida.
- Lead thirteen markets, seventeen thousand associates and the highest region of Neighborhood Markets in sales and profit.
- Named 2023 and 2024 Regional of the Year for Neighborhood Markets.
Regional Vice President
Walmart Neighborhood Markets
07.2020 - 05.2022
- Responsible for $5B topline supermarket region with coverage across ten states, including California, Arizona, Washington, Oregon, Colorado, Utah, Idaho, Kansas and Nebraska.
- Led the region’s performance and operational turnaround through developing the operations team to focus on delivery of KPIs and mastering the business fundamentals.
- 2021 Regional of the Year for Neighborhood Markets.
Regional Vice President
Walmart Supercenters
01.2020 - 06.2020
- Successfully led Supercenters business through Pandemic environment, dynamically leading operational modifications to deliver a safe shopping environment
- Delivered high record e-commerce results while achieving sales plan in a highly tourist dependent area
Regional General Manager
Walmart Supercenters
02.2017 - 12.2019
- Successfully led $9B annual sales region and 35k associates in a complex and diverse environment
- Led annual sales growth of 4% and delivered record profits behind a highly engaged organization and lowest turnover across the U.S.
- Improved operating standards and Customer Satisfaction while expanded e-commerce service programs across the units in the region
Regional General Manager
Walmart Puerto Rico Inc.
04.2011 - 01.2017
- Lead top retailer in Puerto Rico, with $2B of annual sales and 10.5k associates. Legally responsible for $3B in sales and 14k associates, as President of Walmart on the island.
- Achieved 2.5% annual growth rate, record high shares, and improved profitability by +30% during the last three years, while in the midst of economic depression.
- Led integration of operations into the US organization, and reduced home office headcount by 36% over three-year period.
Vice-President Customer Strategies (CMO)
Walmart Puerto Rico Inc.
03.2008 - 03.2011
- Led Customer Strategies group, which included marketing, private label, category management, supplier development, other income, and new business development.
- Drove annual traffic growth behind marketing strategies and plans, which drove 3% annual sales growth. Effectively leveraged private label products to drive traffic and achieved 6% annual sales growth on the portfolio.
Vice-President, Co-Founder
LeGourmet Food & Beverage Corp.
10.2005 - 02.2008
- Co-owner and founder of vending and retail brands distribution company.
General Manager
The Clorox Company
01.2004 - 01.2005
- Expatriate assignment in charge of most strategic market for region. $85M USD business and 240 employees, including advanced manufacturing operation.
- Re-structured organization six months into position to strengthen operations go-to-market model and led business to +15% sales growth and +20% profit growth.
General Manager, Caribbean/Central America
The Clorox Company
01.2001 - 01.2004
- Led largest Business Unit in Latin America, with $100MM in sales and $25M in operating profit; 400 employees and 5 manufacturing plants. Key offices and operations in San Juan, Santo Domingo, San Jose and Panama City. Led sales/marketing, finance, manufacturing and logistics.
- Drove 12% annual sales growth and +18% profit growth via successful marketing strategies and plans, strong share growth, and cost savings plans.
Country Manager, P.Rico/Caribbean
The Clorox Company
01.2001 - 01.2002
- Led business to recover from -20% sales drop in previous year, driving top line by 15% and 30% bottom line growth. Business performance ranked #1 in Latin America.
- Re-structured business to reduce Sales & Administrative expenses from 16% to 13% of sales.
Marketing Director US Hispanic Markets & Puerto Rico
Procter & Gamble
01.1998 - 01.2001
- Puerto Rico, and Cincinnati, OH
Marketing Manager
Procter & Gamble Central America
01.1995 - 01.1998
Brand Management
The Procter & Gamble Commercial Company
01.1988 - 01.1995
Education
EMBA -
The Quantic School of Business & Technology
11.2022
BSBA - Finance Major
Xavier University
Cincinnati, OH01.1988
Skills
- Team leadership
- Strategic Decision-making
- Operational planning and execution
- Expertise in retail operations
- Relationship and team building
- Adaptable and flexible
- Analytical and critical thinker
- Effective communication
- Planning and coordination
- Process improvements
- Business forecasting
- Implementation management
- Program direction
- Talent acquisition
- Sales growth
- Problem-solving aptitude
- Balanced work ethic
Affiliations
- Board member of South Florida Food Bank (2021)
- Treasurer of Walmart’s Latin X Officer’s Network (2021-2022)
- VP of Puerto Rico Food Bank Board of Directors affiliated to Feeding America (Past)
- Committee member of Puerto Rico’s Walmart’s Foundation (Past)
- Member of Board of Directors of San Jorge Children's Hospital Foundation (Past)
- President of Las Villas en Palmas II Board of Directors (Past)
Languages
Spanish
English
Native or Bilingual
Timeline
Regional Vice President
Walmart Neighborhood Markets
06.2022 - Current
Regional Vice President
Walmart Neighborhood Markets
07.2020 - 05.2022
Regional Vice President
Walmart Supercenters
01.2020 - 06.2020
Regional General Manager
Walmart Supercenters
02.2017 - 12.2019
Regional General Manager
Walmart Puerto Rico Inc.
04.2011 - 01.2017
Vice-President Customer Strategies (CMO)
Walmart Puerto Rico Inc.
03.2008 - 03.2011
Vice-President, Co-Founder
LeGourmet Food & Beverage Corp.
10.2005 - 02.2008
General Manager
The Clorox Company
01.2004 - 01.2005
General Manager, Caribbean/Central America
The Clorox Company
01.2001 - 01.2004
Country Manager, P.Rico/Caribbean
The Clorox Company
01.2001 - 01.2002
Marketing Director US Hispanic Markets & Puerto Rico
Procter & Gamble
01.1998 - 01.2001
Marketing Manager
Procter & Gamble Central America
01.1995 - 01.1998
Brand Management
The Procter & Gamble Commercial Company
01.1988 - 01.1995
BSBA - Finance Major
Xavier University
EMBA -
The Quantic School of Business & Technology
Similar Profiles
Rhonda PerezRhonda Perez
Deli Bakery at Walmart Neighborhood MarketDeli Bakery at Walmart Neighborhood Market
Felisha ShryockFelisha Shryock
Overnight Team Lead at Walmart Neighborhood MarketOvernight Team Lead at Walmart Neighborhood Market
Miguel CastilloMiguel Castillo
Customer Service/Cashier & Meat/Produce Associate at Walmart Neighborhood MarketCustomer Service/Cashier & Meat/Produce Associate at Walmart Neighborhood Market
Ayan Sagaro ZambranoAyan Sagaro Zambrano
Maintenance Electrician at DISCOVERY ELECTRICAL SERVICES CORPMaintenance Electrician at DISCOVERY ELECTRICAL SERVICES CORP
Paolo BazzaniPaolo Bazzani
SENIOR DIRECTOR OF BUSINESS OPERATIONS at The Genuine Hospitality GroupSENIOR DIRECTOR OF BUSINESS OPERATIONS at The Genuine Hospitality Group