Melissa Zorko

Responsible for growth and profitability of five Hello! Offices in the western United States.

Served as the leader for general managers in each office and assisted them in their day-to-day duties.

Devised, deployed, and monitored processes to boost, long-term business success with optimal sales and profit levels.

Developed effective sales tactics with long-term objectives for the teams continuous growth. Responsible for $20+ million in revenue annually.

Recruited, hired, and retained employees for various positions throughout all offices.

• Developed and implemented strategies to increase sales and profitability.
• Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
• Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
• Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.

• Developed and implemented effective sales strategies to achieve sales targets.
• Forecasted sales and established processes to achieve sales objectives and related metrics.
• Met with customers to give sales presentations, negotiate contracts and promote services.

• Managed team of sales representatives, providing guidance, coaching and support.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Forecasted sales and established processes to achieve sales objectives and related metrics.
• Established pricing strategies to maintain competitive pricing and maximize profits.