Jaime Ontiveros
El Paso,TX
Summary
Versatile team member offering over 9 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales.
Overview
9
9
years of professional experience
Work History
Digital Personal Shopper
Wal-Mart Supercenter
10.2018 - Current
- Maintained high satisfaction ratings by completing 100 plus orders a day also providing quick service and making good selections for customers.
- Experience in a client service environment as well as cultivated strong relationships with clients through consistent communication and timely follow-ups, resulting in repeat business.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Provided product advice to customers to help select most suitable items for individual needs.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Maintained current knowledge of evolving changes in marketplace.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
Line Cook
Famous Dave's Bar-B-Que
02.2018 - 03.2020
- Prepared over 100 orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction and repeat business.
- Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
- Collaborated with servers to collect information about specific customer desires and dietary needs.
- Managed relationships and negotiating prices with vendors for ingredients and equipment.
- Engaged with customers, offering menu information, providing suggestions and showing genuine appreciation for business.
Delivery Driver/Backroom Associate
Jason Deli
03.2015 - 07.2017
- Received incoming merchandise and stored in correct stock locations.
- Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
- Greeted store customers and discussed needs.
- Maintained consistent on-time delivery record with 100% of orders arriving ahead of schedule.
Education
GED -
Options High School
El Paso07.2013
Skills
- Sales proficiency
- Accurate money handling
- Customer Relations
- Delivery management
- Managing digital media
- Energetic personality
- Complaint resolution
- Sales expertise
- Stock management
Timeline
Digital Personal Shopper
Wal-Mart Supercenter
10.2018 - Current
Line Cook
Famous Dave's Bar-B-Que
02.2018 - 03.2020
Delivery Driver/Backroom Associate
Jason Deli
03.2015 - 07.2017
GED -
Options High School