Jaimie Aloi
181 Scooter Ln Hicksville,NY
Summary
Outgoing, friendly receptionist/employee with experience in many areas. Maintains professional appearance and demeanor while effortlessly completing assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
9
9
years of professional experience
Work History
Assistant Manager
Piecraft
11.2016 - 02.2018
- Kept register accurate through correct billing, payment processing and cash management practices.
- Enhanced dining room operations by removing empty dishes, glassware and silverware to shorten bussing times.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Greeted customers entering store and responded promptly to customer needs.
- Tallied cash drawer at beginning and end of each work shift.
- Worked flexible schedule and extra shifts to meet business needs.
- Quickly and accurately counted drawers at start and end of each shift.
- Assisted in recruiting, hiring and training of team members.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Manager
SD Clearwater
04.2018 - 07.2022
- Developed and maintained relationships with customers.
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Recruited and hired top performers to add talent and value to department.
- Used cleaners and squeegees to clean windows, glass partitions and mirrors.
- Answered customer questions on pricing, products, procedures and materials used.
- Trained new employees on proper washing procedures and company policies.
- Accomplished multiple tasks within established timeframes.
- Responded to customer requests for products, services and company information.
- Recorded account information to open new customer accounts.
- Answered product and service questions, suggesting other offerings to attract potential customers.
Medical Receptionist
Garden OB/GYN
08.2022 - 06.2023
- Managed multi-line phone system and pleasantly greeted patients.
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
- Helped patients complete necessary medical forms and documentation.
- Completed patient referrals to other medical specialists.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Obtained payments from patients and scanned identification and insurance cards.
Financial Services Representative
Northwell Health
08.2023 - 08.2025
- Verified insurance of patients to determine eligibility.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Collected payments and applied to patient accounts.
- Filed and updated patient information and medical records.
- Liaised between patients, insurance companies, and billing office.
- Improved patient satisfaction levels with clear explanations of their financial responsibilities and available payment options.
Education
High School Diploma -
Plainedge Senior High School
Massapequa, NY04.2018
Nursing
SUNY Farmingdale
Farmingdale, NY02.2019
Associate of Science - Health Sciences
Suffolk County Community College
Selden, NY08-2026
Skills
- Money handling abilities
- Staff education and training
- Professional telephone demeanor
- Dependable and Responsible
- Self-Motivated
- Excellent Communication
- Scheduling
- Appointment Setting
- Strong interpersonal skills
Accomplishments
Nominated class president all four years of high school. Organized and planned events such as prom and graduation which enhanced my leadership abilities, organization skills, and strong ability to work with others.
Timeline
Financial Services Representative
Northwell Health
08.2023 - 08.2025
Medical Receptionist
Garden OB/GYN
08.2022 - 06.2023
Manager
SD Clearwater
04.2018 - 07.2022
Assistant Manager
Piecraft
11.2016 - 02.2018
Nursing
SUNY Farmingdale
High School Diploma -
Plainedge Senior High School
Associate of Science - Health Sciences
Suffolk County Community College
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