Jaimie R Chavez
Wrightwood,USA
Summary
A self-motivated and conscientious Individual seeking a position with an organization needing someone with the drive and ability to aid in helping the company achieve its goals. With experience in solving problems creatively and using tact and diplomacy to achieve the best possible outcome for the company, and a team player comfortable in competitive, fast-paced environments. Effective in handling direct inquiries, and implementing company policies.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Correctional Officer
Geo Group Inc
Adelanto, CA
01.2016 - 01.2020
- Escorted inmates throughout facility
- Conducted routine and emergency head count.
- Prepared, processed, and maintained forms, reports, logs, records, and activity journals.
- Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
- Conducted daily body and property searches.
- Maintaining safety and security of inmates and facility.
Customer Service Representative
Pacific Convinence and Fuel
Phelan, United States
09.2012 - 01.2016
- Duties include: helping customers, keeping store clean, answering telephone, stocking shelves, keeping track of products, data entry, placing/receiving orders
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Recommended products to customers, thoroughly explaining details.
- Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
- Cultivated customer loyalty, promoted repeat business and improved sales.
- Developed community reputation through commitment to customer satisfaction and strong client relationships.
Cashier
Al's Liquor
Phelan, United States
05.2010 - 12.2010
- Include: running register, keeping product stocked, answer telephone, place/receive orders, keeping store clean, open/close store
Cashier
Jensen's
Wrightwood, United States
01.2004 - 01.2006
- Keeping store clean, run register, stock shelves, answer telephone
Receptionist
Law Office Of Joshua Cates
Wrightwood, United States
01.2003 - 01.2004
- Answering telephone, data entry, filing papers, keeping office clean, set appointments, directing calls, open/close the office
Education
P.C. 832(a) Certification - Corrections
Victor Valley College
Victorville, CACalifornia Guard Card - California Guard Card Training
Valley Guard Online Training
Van Nuys, CA04.2014
California P.O.S.T. Certification - Correctional Academy
Victor Valley College
Victorville, CA2011
Diploma - General
Plano East Sr High School
Plano, TX2002
Skills
- Self-motivated
- Data entry
- Customer care
- Answering the telephone
- Setting appointments
- Handling invoices
- Ability to accept constructive criticism
- Ability to work in a fast-paced environment and remain calm while doing so
- Great attention to detail
- Excellent people and customer service skills
- Ability to accurately check identification
- Flexible and Adaptable
- Active Listening
- Multitasking Abilities
- Excellent Communication
- Teamwork and Collaboration
- Dependable and Responsible
- Written Communication
- Organization and Time Management
- Good Telephone Etiquette
- Ability to learn a new skill quickly
Certification
- Certificate of Appreciation, Officer of the Month, GEO Group Inc- August 2018
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
I feel that luck is preparation meeting opportunity.
Oprah Winfrey
Timeline
Correctional Officer
Geo Group Inc
01.2016 - 01.2020
Customer Service Representative
Pacific Convinence and Fuel
09.2012 - 01.2016
Cashier
Al's Liquor
05.2010 - 12.2010
Cashier
Jensen's
01.2004 - 01.2006
Receptionist
Law Office Of Joshua Cates
01.2003 - 01.2004
P.C. 832(a) Certification - Corrections
Victor Valley College
California Guard Card - California Guard Card Training
Valley Guard Online Training
California P.O.S.T. Certification - Correctional Academy
Victor Valley College
Diploma - General
Plano East Sr High School
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