Jaimie L Wrench
Brewerton
Summary
Licensed Veterinary Technician and Referral Coordination Specialist with experience/ expertise in clinical and remote settings within the veterinary profession. Proven ability to collaborate effectively with team members, adapt to changing needs, and drive successful outcomes. Strong skills in communication, organization, and problem-solving, consistently fostering trust and reliability.
Overview
23
23
years of professional experience
Work History
LVT (ER, surgery, internal medicine), Surgical Service Coordinator, Specialty Referral Coordinator
Veterinary Medical Center of CNY
01.2006 - Current
- Company Overview: http://www.vmccny.com/
- Contributed to successful patient outcomes by closely monitoring vital signs during anesthesia or hospitalization.
- Trained other LVTs in operations and procedures.
- Provided direct care to patients and assisted with procedures such as radiology, critical care, and anesthesia.
- Triaged incoming patients to determine treatment needs and urgency of care.
- Provided valuable support to veterinarians during emergencies, enabling swift response to urgent medical situations for improved outcomes.
- Attention to detail and organizational skills in managing a high volume of referrals while maintaining exceptional levels of patient care.
- Processed referral requests from referring veterinary community
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Empowered veterinary interns through mentoring focused on best practice and clinical techniques
- Responded to patient inquiries to offer timely updates regarding referral process.
- Supported clinic operations and coordinated staff schedules.
- Served as a liaison between primary care physicians, specialists, and patients to ensure timely access to needed services.
- Strengthened client relationships by delivering exceptional customer service while addressing questions or concerns regarding their pets'' healt.
- Provided exceptional customer service, addressing patient concerns.
- Managed electronic health records efficiently, safeguarding sensitive patient information while expediting the referral process.
- Developed and maintained strong working relationship with referral sources to streamline processing.
Adjunct Online Instructor Veterinary Technology
Medaille College
01.2020 - 01.2023
- Company Overview: https://www.medaille.edu/academics/graduate/associate-applied-science-veterinary-technology
- Strengthened relationships between students and the institution through consistent communication and support, fostering a positive learning community.
- Updated course content that aligned with learning objectives, resulting in improved student outcomes.
- Collaborated with other adjunct faculty to share best practices for online teaching strategies.
- Assisted in curriculum development efforts, ensuring the ongoing improvement of course materials
Triage Nurse, Team Lead, Nurse Trainor
Guardian Vets
01.2020 - 01.2021
- Company Overview: https://www.guardianvets.com/
- Provided compassionate care to patients through effective communication and active listening skills.
- Mentored new nursing staff, fostering a supportive and educational atmosphere for growth and development.
LVT
Liverpool Animal Health Center
01.2002 - 01.2005
- Company Overview: https://www.liverpoolvet.com/
- Educated clients about preventative care, proper nutrition, and other essential aspects of pet health to promote responsible pet ownership.
- Recorded symptoms and documented medical observations
- Conducted routine laboratory tests, such as blood work, urinalysis, and fecal analysis.
- Trained other LVTs in operations and procedures.
- Provided direct care to patients and assisted with procedures such as radiology, dentistry, and anesthesia.
- Supported clinic operations by maintaining clean and organized treatment areas, exam rooms, and surgical suites.
- Minimized risk of infection transmission amongst patients by adhering to strict sanitation protocols within the clinic.
- Enhanced patient care by providing compassionate and skilled nursing assistance to veterinarians.
- Developed education initiatives to educate animal owners.
- Strengthened client relationships by delivering exceptional customer service while addressing questions or concerns regarding their pets'' health needs.
Education
BAS - Veterinary Technology
St Petersburg College
04-2026
AAS - Veterinary Technology
SUNY Delhi
01.2002
Skills
- Flexible and adaptable
- Time management
- Problem-solving
- Multitasking
- Excellent communication
- Critical thinking
- Computer skills
- Dependable and responsible
Affiliations Memberships
- NYSAVT (New York State Association of Veterinary Technicians)
- NAVTA (National Association of Veterinary Technicians in America)
Timeline
Adjunct Online Instructor Veterinary Technology
Medaille College
01.2020 - 01.2023
Triage Nurse, Team Lead, Nurse Trainor
Guardian Vets
01.2020 - 01.2021
LVT (ER, surgery, internal medicine), Surgical Service Coordinator, Specialty Referral Coordinator
Veterinary Medical Center of CNY
01.2006 - Current
LVT
Liverpool Animal Health Center
01.2002 - 01.2005
AAS - Veterinary Technology
SUNY Delhi
BAS - Veterinary Technology
St Petersburg College
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