Summary
Overview
Work History
Education
Skills
Timeline
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JAIMIE SANDER

Auburn,USA

Summary

I am a dynamic healthcare professional with a wealth of experience in customer and patient service roles. I enjoying learning new skills and am always eager to continue growing and learning.

I am known for my effective communication, seamless handling of patient inquiries and addressing any administrative tasks. Colleagues and patients alike rely on my collaborative nature and adaptability to meet the diverse needs of our patient population.

My knowledge of healthcare protocols and administrative procedures ensures smooth operations.

Overview

8
8
years of professional experience

Work History

Medical Patient Service Representative

Chapa-De Indian Health
06.2024 - Current
  • Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
  • Verified insurance eligibility and coverage for patients.
  • Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
  • Filed and maintained patient records in accordance with HIPAA regulations.
  • Provided exceptional customer service to patients, answering questions and addressing concerns.

Dental Patient Services Representative

Chapa-De Indian Health
11.2023 - Current
  • Provide patients with compassion driven care.
  • Run insurance for patients
  • Check frequencies for insurance to determine if patient is eligible
  • Calculate estimates for self-pay patients
  • Make sure charts are up to par with proper paperwork and legal documents

Shift Lead/Manager

Lazy Dog Restaurant
06.2022 - 11.2023
  • Provided great customer service
  • Helped guest with any needs and wants
  • Problem solved
  • Answered phones and managed reservations
  • Assigned server sections and parties
  • In charge of multiple departments
  • Wrote schedules
  • Hired new teammates for the restaurant
  • Coached new and current teammates
  • Sent and responded to emails regarding employee requests or guest needs
  • Responsible for restaurant marketing and fundraising

Deli Clerk

Raley’s Supermarket
03.2020 - 05.2021
  • Provided excellent customer service
  • Worked with management to ensure food safety was kept to the highest standard
  • Helped write schedules and train new deli clerks

Server/Bartender

Lazy Dog Restaurant and Bar
09.2017 - 03.2020
  • Greeting people as they walked in and engaging in conversation
  • Making sure guests’ needs were met and provided excellent customer service for the full duration of their dining experience
  • Answering phone calls and placing orders to go.

Education

High School Diploma -

Ponderosa High School
05.2011

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American River Community College
01.2020

Skills

  • Very personable
  • Works well with others
  • Works well under pressure
  • Excellent computer skills
  • Can operate all windows applications
  • Compassionate and caring
  • Patience and understanding
  • Flexible and eager to learn new tasks
  • Insurance knowledge
  • Charting experience
  • Insurance verification
  • Scheduling appointments
  • HIPAA compliance
  • Customer service

Timeline

Medical Patient Service Representative

Chapa-De Indian Health
06.2024 - Current

Dental Patient Services Representative

Chapa-De Indian Health
11.2023 - Current

Shift Lead/Manager

Lazy Dog Restaurant
06.2022 - 11.2023

Deli Clerk

Raley’s Supermarket
03.2020 - 05.2021

Server/Bartender

Lazy Dog Restaurant and Bar
09.2017 - 03.2020

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American River Community College

High School Diploma -

Ponderosa High School