Jaimie Zinski
Chippewa Falls
Summary
Experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Overview
24
24
years of professional experience
Work History
Data Analyst
Global Logic Solution
2025.07 - Current
- Analyzed complex data sets to identify trends and inform strategic decision-making.
- Developed and maintained dashboards using Tableau for real-time data visualization.
- Collaborated with cross-functional teams to streamline reporting processes and enhance accuracy.
- Conducted statistical analysis using Python to support data-driven initiatives and recommendations.
- Led training sessions for junior analysts on best practices in data interpretation and reporting tools.
- Ensured data integrity through rigorous validation techniques and adherence to compliance standards.
- Created comprehensive documentation for analytical procedures, enhancing knowledge sharing across teams.
SEO Specialist
Media Group Marketing
2022.09 - 2026.03
- Developed and executed comprehensive SEO strategies to enhance organic search visibility.
- Conducted keyword research using industry-leading tools to inform content creation and optimization.
- Analyzed website performance metrics to identify areas for improvement and drive traffic growth.
- Collaborated with content teams to ensure alignment of SEO best practices in digital marketing initiatives.
- Implemented technical SEO recommendations, improving site structure and page load speed for better user experience.
- Monitored competitor strategies, adjusting tactics to maintain competitive edge in search rankings.
- Presented detailed reports on SEO performance and strategy effectiveness to stakeholders for informed decision-making.
Blog Writer
Boostability
2013.02 - 2023.08
- Analyzed performance metrics to inform content strategy and improve overall effectiveness.
- Mentored junior writers on effective research techniques and content development processes.
- Collaborated with marketing team to develop content strategies that aligned with company goals and objectives.
- Streamlined internal communication channels, enhancing collaboration between team members during the content creation process.
- Promoted brand visibility by contributing well-researched articles to various online publications within the industry niche.
Blog Writer
Demand Media Studios, Online
2009.01 - 2012.08
- Developed engaging blog content aligned with SEO best practices to enhance online visibility.
- Researched trending topics and keywords to drive targeted traffic and audience engagement.
- Collaborated with editors to ensure clarity, accuracy, and adherence to brand guidelines.
- Optimized existing blog posts, improving reader retention through strategic updates and enhancements.
- Implemented feedback from user comments to refine writing style and address audience needs.
- Coordinated with cross-functional teams for cohesive content marketing initiatives across platforms.
Sales Associate/Pharmacy Technician
Kmart
2002.02 - 2003.06
- Assisted customers with product selection and purchase decisions to enhance shopping experience.
- Processed transactions efficiently, ensuring accuracy in cash handling and register operations.
- Maintained cleanliness and organization of sales floor to create welcoming environment for shoppers.
- Collaborated with team members to restock merchandise, optimizing inventory levels on the sales floor.
- Resolved customer inquiries and complaints promptly, fostering positive relationships and repeat business.
- Provided product knowledge training to new associates, improving overall team performance and customer service.
- Executed visual merchandising strategies to display products effectively, increasing customer engagement with promotions.
- Monitored inventory levels regularly to identify stock shortages and inform management for timely replenishment.
- Answered customer's questions via email and phone concerning prescriptions.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Education
Master of Arts - History
Southern New Hampshire University
Hooksett, NH2018-05
Bachelor of Arts - History
Southern New Hampshire University
Hooksett, NH2016-01
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Reliable and punctual
- Goal oriented
- Exceptional customer service
- Technical SEO
- SQL
- Data cleaning
- Attention to detail
- Data validation
Timeline
Data Analyst
Global Logic Solution
2025.07 - Current
SEO Specialist
Media Group Marketing
2022.09 - 2026.03
Blog Writer
Boostability
2013.02 - 2023.08
Blog Writer
Demand Media Studios, Online
2009.01 - 2012.08
Sales Associate/Pharmacy Technician
Kmart
2002.02 - 2003.06
Master of Arts - History
Southern New Hampshire University
Bachelor of Arts - History
Southern New Hampshire University