Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

JAIMY ROCKERS

Kansas City,MO

Summary

Highly motivated employee with desire to take on new challenges. Proficient at multitasking, time management, and quickly mastering new skills. Devoted to developing and utilizing product knowledge to give every customer a positive and memorable experience.

Overview

10
years of professional experience
2

Certifications

Work History

Stryker

Onsite Specialist
12.2021 - Current

Job overview

  • Maintained routine communication with customer and/or sales team to assess overall satisfaction, resolve complaints, and promote new offerings.
  • Demonstrated proper equipment use by showing customers product setup and operation using advanced knowledge of medical and surgical processes.
  • Responsible for troubleshooting and maintaining Stryker equipment and/or other related devices.
  • Utilized wide array of knowledge, technical skills, and critical thinking abilities to facilitate job functions during surgical procedures, as well as preoperative and postoperative equipment management.

University of Kansas Health Systems

Certified Nursing Assistant
10.2020 - 11.2021

Job overview

  • Conducted and reported routine checks on patient vitals, such as, oxygen levels, heart rate, blood pressure, temperature, blood sugar, and Is&Os.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Fostered relationships with patients, caregivers, and healthcare teams to achieve individual care plan targets.
  • Offered immediate assistance in emergency and call light alarms to evaluate needs and deliver care.

Brewbakers Bar and Grill

Bartender/Server
07.2017 - 10.2021

Job overview

  • Served food and beverages promptly with focused attention to customer needs.
  • Answered questions about menu items and made recommendations when requested.
  • Accurately recorded orders and partnered with team members to serve food and beverages that exceeds guests' expectations.
  • Carried out complete opening, closing, and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

QuikTrip

Clerk
09.2016 - 10.2020

Job overview

  • Responsible for keeping accurate log of all transactions and cashing out each transaction accurately and efficiently.
  • Delivered exemplary customer service and warmly greeted guests.
  • Maintained inventory of all saleable items.
  • Presented, rotated, and date-checked products to maintain company freshness standards.

Jalapeños Mexican Restaurant

Hostess
06.2013 - 08.2016

Job overview

  • Greeted customers upon arrival and provided friendly and warm presence throughout dining experience.
  • Seated guests, scheduled reservations, and meticulously managed large customer crowds.
  • Coordinated with staff members to ensure availability of best service towards guests.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.

Education

University of Kansas
Lawrence, KS

Bachelors from Exercise Science
05.2021

Skills

  • Strong Verbal and Written Communication
  • Microsoft Office
  • Customer-Service
  • Organizational Skills
  • Attention to Detail
  • Critical Thinking
  • Problem Resolution
  • Anatomy/Medical Terminology Knowledge

Certification

  • CNA - Certified Nurse Assistant
  • CRCST - Certified Registered Central Service Technician

Timeline

Onsite Specialist

Stryker
12.2021 - Current

Certified Nursing Assistant

University of Kansas Health Systems
10.2020 - 11.2021

Bartender/Server

Brewbakers Bar and Grill
07.2017 - 10.2021

Clerk

QuikTrip
09.2016 - 10.2020

Hostess

Jalapeños Mexican Restaurant
06.2013 - 08.2016

University of Kansas

Bachelors from Exercise Science

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