Jaina Young
Graysville,AL
Summary
Highly experienced sales associate known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Overview
2
2
years of professional experience
Work History
Package Handler
FedEx Ground
Trussville, AL
03.2020 - 05.2020
- Loaded package containers onto forklifts and transported into packaging areas.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Assembled, sealed and loaded packages into correct trucks.
- Safely transported hazardous items.
Team Leader
America's Thrift Store
Gardendale, Al.
02.2019 - 03.2020
- Built strong relationships with customers through positive attitude and attentive response.
- Mentored and guided employees to foster proper completion of assigned duties.
- Maximized efficiency by removing safety hazards and debris from work areas.
- Completed special cuts, grooves and bevels to produce desired looks.
- Assisted managers in decision making process.
- Set weekly team goals.
- Led team meetings.
- Maintained inventory for two months out.
- Monitored operating machinery to assess progress, adjust settings and maintain desired tension and speeds.
- Cross-trained and provided back up for customer service managers.
- Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
Sales Associate
Vector
Birmingham, AL
09.2019 - 12.2019
- Engaged with customers to effectively build rapport and lasting relationships.
- Managed email correspondence
- First person correspondence
- Met and maintained goals
- Multi generational communication skills
- Entered and maintained customer and product records
Team Member
Moe's Southwest Grille
Gardendale, Al.
02.2017 - 01.2018
- Pursued learning opportunities to advance knowledge and take on leadership position.
- Contributed to team success by completing jobs quickly and accurately.
- Worked different stations to provide optimal coverage and meet production goals.
- Lifted, stacked and transported boxes using hard cart.
- Handled troubleshooting tasks and used repair methods to immediately rectify assembly line issues.
- Conducted frequent equipment inspections and basic repair actions to keep machinery operating at peak levels.
- Maintained productive, efficient approach to all tasks.
- Operated register to process payments and collect cash payment for order totals.
- Participated in cross-functional team-building activities.
- Resolved issues quickly to maintain productivity goals.
- Sought out ways to go above and beyond job requirements.
- Developed strong cooperative relationships with coworkers and managers.
- Fostered customer service skills to enhance service.
Education
No Degree - Criminal Justice
University of Alabama At Birmingham
Birmingham, ALSkills
- Quality Assessment and Assurance
- Decision Making
- Manual Dexterity
- Sales trends
- Merchandising understanding
- Product and service sales
- Professional demeanor
- Exceptional customer service
- Complaint resolution
- Safety processes and procedures
- Staff education and training
- Performance improvement
Timeline
Package Handler
FedEx Ground
03.2020 - 05.2020
Sales Associate
Vector
09.2019 - 12.2019
Team Leader
America's Thrift Store
02.2019 - 03.2020
Team Member
Moe's Southwest Grille
02.2017 - 01.2018
No Degree - Criminal Justice
University of Alabama At Birmingham