Jainaba Njie
Lewisville,TX
Summary
Detail-oriented professional with leadership capabilities. Dedicated team member with proven social and organizational skills. Highly motivated, patient, polite and competent. Interested in a challenge that involves critical reasoning and ambitious standards of excellence to emulate.
Overview
6
6
years of professional experience
Work History
Library Assistant
Texas Christian University
08.2019 - 05.2023
- Organized library shelves, materials and equipment in clear, alphabetized order.
- Handled check-in and check-out process of library books and materials at circulation desk.
- Placed books on proper shelves when returned to circulation.
- Located library materials, resources and technologies to fulfill patron requests.
- Answered questions from patrons and helped to find desired materials.
- Maintained secure environment by monitoring visitors at front desk.
- Helped patrons locate resources using catalog and circulation systems.
- Processed library card applications to provide access to library services.
Cashier Assistant
Walmart
07.2017 - 07.2019
- Met customer needs through polite, friendly and attentive service.
- Cleaned and sanitized cashier workstation and scanning area.
- Helped customers complete purchases, locate items, and join reward programs.
- Trained new cashier team members in customer service and money handling processes.
- Addressed and resolved complaints quickly to maintain customer satisfaction.
- Answered questions about store policies and addressed customer concerns.
Education
Bachelor of Arts - Sociology
Texas Christian University
Fort Worth, TX05.2023
Skills
- High competence in Microsoft Office software (Word, Excel, Access, PowerPoint, Outlook, and HTML)
- Proficient in using Spreadsheet software to present data in charts, graphs and perform calculations Outstanding verbal and written communication skills with 4 years of customer service
- Brilliant problem solver, talented in employing troubleshooting techniques
- Experience in handling escalated customers, data entry, payroll, scheduling, and bookkeeping
- Exemplary success with purchasing, payment processing, and cashier training
Undergraduate Research
BIOCHEMISTRY LABS| UT ARLINGTON DEP. OF CHEMISTRY (JUNE 2021- AUGUST 2022)
- Currently performing research with a professor on enzyme kinetics, protein synthesis and cofactors
- Site specific mutagenesis, plasmid transformation, protein purification
- Laboratory inventory, MSDS management
Timeline
Library Assistant
Texas Christian University
08.2019 - 05.2023
Cashier Assistant
Walmart
07.2017 - 07.2019
Bachelor of Arts - Sociology
Texas Christian University