Jainequa Johnson
Baltimore,MD
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server/Special Events Bartender
Phillps Seafood
Baltimore , MD
02.2020 - 08.2022
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteously.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Followed health safety guidelines when preparing and serving food products.
- Operated POS terminals to input orders, split bills and calculate totals.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
Education
High School Diploma -
Reginald F. Lewis High School
Baltimore, MD06-2010
Some College (No Degree) - Nursing
CCBC
Essex, MDSkills
- Table Bussing
- Guest Engagement
- Food Delivery
- Beverage Preparation
- Daily specials memorization
- Food inspection
- Hostess support
- Order Management
- Safe Food Handling
- Allergy awareness
- Sales expertise
Certification
- CPR/FA
- CNA/GNA
- CMT
Timeline
Server/Special Events Bartender
Phillps Seafood
02.2020 - 08.2022
- CPR/FA
- CNA/GNA
- CMT
High School Diploma -
Reginald F. Lewis High School
Some College (No Degree) - Nursing
CCBC
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