Jainet Gonzalez
Miami,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
Novecento Brickell
Miami, FL
07.2023 - 11.2023
- Operated cash register, collected payments, and provided accurate change
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity
- Wrapped items and bagged purchases properly to prevent merchandise breakage
- Recommended complementary and discounted items to customers to increase sales
- Checked identification to verify minimum age requirements for consumption of alcoholic beverages
- Presented menus to patrons, answered questions about menu items, and made recommendations
- Welcomed incoming patrons and seated at optimal locations based on individual preferences and server balancing requirements
- Refilled drinks and checked with diners to meet specific needs.
Server/Bartender
Shuckers at the Gulf
Fort Myers Beach, FL
07.2020 - 09.2021
- Provided excellent customer service to ensure satisfaction.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet, and tidying up server stations
- Stocked server areas with supplies before, during and after shifts
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Monitored dining room for cleanliness and proper set-up at all times.
- Provided drink suggestions to customers based on their preferences.
- Upsold customers from shelf to premium brands to help boost sales.
Advertising Assistant
Samaria Martin
Hialeah, FL
10.2017 - 03.2019
- Developed attractive and engaging social media ads
- Strengthened online presence to capitalize on emerging trends
- Managed social media accounts and answered any questions via email or social media accounts
- Handled cash and credit cards payments
- In Charge of checking in and scheduling appointments for clients
- Scheduled appointments and organized customer walk-ins
- Answer queries by clients
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism
- Maintained retail store presentation by overseeing merchandise replenishment, customer courtesy and inquiry response.
Education
High school diploma -
Hialeah Gardens Senior High School
03.2021
Skills
- Bilingual
- Guest Engagement
- Sales Expertise
- Strong Work Ethic
Certification
- Bartending license
Timeline
Server
Novecento Brickell
07.2023 - 11.2023
Server/Bartender
Shuckers at the Gulf
07.2020 - 09.2021
Advertising Assistant
Samaria Martin
10.2017 - 03.2019
High school diploma -
Hialeah Gardens Senior High School
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