JAIR MEZA
Elk Grove,CA
Summary
Developed skills in customer service and cost estimation in high-demand automotive environment. Effective in assessing repair needs and communicating detailed information to clients and team members. Seeking to transition these transferable skills into new field for impactful contributions.
Overview
4
4
years of professional experience
1
1
Certification
Work History
ESTIMATOR
ELK GROVE CUSTOM COLLISION
07.2023 - 04.2025
- Communicated effectively with customers, ensuring confidence throughout the repair process.
- Maintained compliance with manufacturer requirements and legal procedures in documentation.
- Collaborated with technicians to assess damage and determine appropriate repair strategies.
- Prepared detailed cost estimates for repair services, ensuring accuracy and consistency.
Washer/Porter
INFINITI OF ELK GROVE
05.2022 - 03.2023
- Proactively assisted team members to maintain efficient daily operations.
- Organized vehicle arrivals and departures to maintain efficient flow in parking areas.
- Inspected vehicles for cleanliness and damage before customer delivery.
- Managed inventory and organized supplies to ensure efficient operations.
Cook
OZ Korean BBQ
07.2021 - 03.2022
- Maintained a fast-paced workflow while ensuring cleanliness and organization.
- Collaborated with diverse team members to handle high-stress shifts effectively.
- Delivered attentive service and upheld hospitality standards.
- Prepared and cooked a variety of Korean BBQ dishes in accordance with established recipes.
- Maintained the cleanliness and organization of the kitchen workspace to ensure food safety compliance.
Education
Bachelor of Science - Business Administration
California State University, Chico
06.2026
GED -
Cosumnes River College
01.2023
Skills
- Customer Service & Communication: Strong interpersonal communication, persuasive abilities, conflict resolution, hospitality
- Organizational & Analytical: Time management, attention to detail, critical thinking, problem-solving
- Teamwork & Adaptability: Collaborative mindset, fast learner, ability to work effectively in high-pressure environments
- Cost estimation
- Problem-solving
- Excellent communication
Accomplishments
- 1.2 million in Sales - 2024
- #1 Salesperson back-to-back months
- Employee of the Month
- Positive Customer Satisfaction Surveys: Yelp and Google Reviews
- Closed an average of 30 repair orders, $4,000 average cost, Monthly
Certification
- CPE - Certified Professional Estimator
- Excel Training - Certification
- Sales Training - Salesforce
Languages
Spanish
Native or Bilingual
Timeline
ESTIMATOR
ELK GROVE CUSTOM COLLISION
07.2023 - 04.2025
Washer/Porter
INFINITI OF ELK GROVE
05.2022 - 03.2023
Cook
OZ Korean BBQ
07.2021 - 03.2022
Bachelor of Science - Business Administration
California State University, Chico
GED -
Cosumnes River College