Jairies Berry
Spencer,OK
Summary
Seasoned Customer Associate with 8 years of experience dedicated to providing highest quality service and making customers feel welcomed. Committed to exceeding sales expectations and furthering company goals. Timely and situationally aware employee dedicated to supporting productive work environments. Hiring me! is something that you wouldn't regret. I am the ABSOLUTE perfect fit for this job and amazing employee.
Overview
5
5
years of professional experience
Work History
Claims Representative
TTEC
08.2023 - 07.2024
- Worked productively in fast-moving work environment to process large volumes of claims.
- Taking high volume amounts of inbound calls
- Filing claims for first notice of loss
- Improved customer satisfaction by providing timely and accurate information on claim status and resolution.
- Developed strong relationships with clients, facilitating trust and open communication during the claims process.
- Collaborated with cross-functional teams to expedite complex claims investigations and resolutions.
- Maintained compliance with industry regulations by adhering to established procedures and guidelines in claims handling.
Customer Service Associate, Pharmacy (DH)
Walgreens
11.2022 - 08.2023
- Main focus of work is serving customers at the cash register and photo department.
- Trained in pharmacy as a Designated Hitter (DH) working the register, deleting prescriptions, stocking/handling items.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Developed and actualized customer service initiatives to decrease wait times.
- clean personal appearance, outfits in work setting.
Customer Sales Representative
Vector Marketing Company, CUTCO
06.2022 - 07.2022
- Assisted call-in customers with questions and orders.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Resolved concerns with products or services to help with retention and drive sales.
- Educated customers on promotional options, sales policies and methods for obtaining desired results from company offerings.
Customer Service Associate
Walgreens
02.2022 - 06.2022
- At Walgreens i was a Customer Service Associate (CSA)
- My main assigned place was front floor
- I handled stocking the items, running the cashier, as well as working in the photo department. taking calls from customers as well.
Customer Service Associate
Braum's Ice Cream, Roza Diaz
10.2019 - 04.2021
- fresh Market, Drive thru, & Order take, and stocking.
- I was an all around employee who knew the ropes of pretty much everything.
- I started working their at age 17 was my first job.
- Team Employee
Education
Associate of Arts - Business Administration And Management
Rose State College
Oklahoma City, OK05.2025
High School Diploma -
Star Spencer High School
3001 Spencer Rd, Spencer, Ok 7308405.2021
Skills
- Have great customer service and communication skills and a very dependable worker
- Can run a register, 10 key, Typing, and computer skills
- Stocking experience
- Hospitality & Tourism program
- Certificate in FCCLA Customer service, banquet service
- Catering, Basic & advanced culinary skills, Child development, Event planning, Office Administration, fundamentals of technology
- Upbeat and Positive Personality
- Courteous with Strong Service Mindset
- Understanding Customer Needs
- Calm and Professional Under Pressure
- Customer Support
Timeline
Claims Representative
TTEC
08.2023 - 07.2024
Customer Service Associate, Pharmacy (DH)
Walgreens
11.2022 - 08.2023
Customer Sales Representative
Vector Marketing Company, CUTCO
06.2022 - 07.2022
Customer Service Associate
Walgreens
02.2022 - 06.2022
Customer Service Associate
Braum's Ice Cream, Roza Diaz
10.2019 - 04.2021
Associate of Arts - Business Administration And Management
Rose State College
High School Diploma -
Star Spencer High School