Jairo Labrada
Midlothian
Summary
Highly driven General Manager successful at implementing strategic approaches to drive profitability and sales. Recognized for performance excellence in operations and customer care. Successful at motivating, training and developing team members to drive profitability in highly competitive environment.
Overview
18
18
years of professional experience
Work History
General Manager
Ojos Locos Sports Cantina
Dallas
06.2022 - Current
- Managed daily operations to ensure smooth restaurant functioning.
- Oversaw staff training to enhance service quality and team performance.
- Implemented inventory management systems to optimize stock levels.
- Coordinated marketing efforts to promote events and specials effectively.
- Developed budgets and monitored expenses for financial efficiency.
- Fostered a positive work environment through team-building activities.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Trained employees on duties, policies and procedures.
- Created schedules and monitored payroll to remain within budget.
- Administered employee discipline through verbal and written warnings.
- Tracked monthly sales to generate reports for business development planning.
Manager of Operations
BoomerJacks Bar and Grill
Terrel And Bedford
05.2019 - 06.2022
- Oversaw daily operations and staff management at a vibrant bar and grill.
- Implemented efficient inventory control systems to streamline stock management.
- Developed operational procedures to improve workflow efficiency in the kitchen.
- Managed scheduling to ensure adequate staffing during peak hours of operation.
- Resolved customer complaints promptly to maintain high satisfaction levels.
- Collaborated with other managers across the organization to develop strategies that support overall company objectives.
- Developed and implemented operational policies and procedures to ensure efficient business operations.
Assistant General Manager
Applebee's Grill + Bar
Grand Prairie
07.2007 - 07.2016
Education
GED -
.exico
Mexico05.1992
Skills
- Portioning understanding
- Diverse beverage knowledge
- Sanitation
- Vendor relations
- Recruitment and hiring
- Communications
- Inventory management
- Team building
- Supervision
- Customer service
- Organization
Timeline
General Manager
Ojos Locos Sports Cantina
06.2022 - Current
Manager of Operations
BoomerJacks Bar and Grill
05.2019 - 06.2022
Assistant General Manager
Applebee's Grill + Bar
07.2007 - 07.2016
GED -
.exico