JAIRO PAZ
Los Angeles,CA
Summary
Motivated retail professional with leadership experience in apparel and fast paced retail environments. Skilled in customer engagement, sales strategy, visual merchandising, and daily store operations. Known for creating positive shopping experiences while supporting team performance and store goals. Seeking to expand a long term career in retail sales and brand representation while contributing strong customer service skills, operational knowledge, and a results driven mindset.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Assistant Manager
Kith
West Hollywood, CA
12.2021 - 02.2026
- Supervised daily store operations and supported team members to maintain brand and service standards.
- Delivered high-level customer service by assisting shoppers with apparel selection, sizing, and styling recommendations.
- Helped drive sales by promoting featured products, upselling merchandise, and supporting store promotions.
- Maintained visual merchandising standards to ensure displays reflected brand image and seasonal campaigns.
- Assisted with inventory counts, stock organization, and restocking of apparel and accessories.
- Resolved customer concerns professionally to ensure positive shopping experiences and customer retention.
- Trained new employees on customer service practices, POS system use, and store procedures.
- Maintained store cleanliness, organization, and product presentation across all departments.
- Supported loss prevention practices and monitored sales floor activity.
- Worked in fast-paced environments handling both retail apparel and food service interactions while maintaining efficiency.
Education
High School Diploma - undefined
Franklin High School
Los Angeles, CAAssociate of Business Administration - Some College
East Los Angeles College
Monterey Park, CASkills
- Retail Sales & Upselling
- Luxury & Streetwear Product Knowledge
- Customer Service Excellence
- Team Leadership & Staff Support
- Visual Merchandising & Store Presentation
- Inventory Management & Stock Control
- POS Transactions & Cash Handling
- Store Opening & Closing Procedures
- Loss Prevention Awareness
- Communication & Problem Solving
Certification
- California Food Handler Card, Certified to safely handle and serve food products
- Customer Service & Retail Sales Experience
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Assistant Manager
Kith
12.2021 - 02.2026
High School Diploma - undefined
Franklin High School
Associate of Business Administration - Some College
East Los Angeles College