Jairo Ramirez
Santa Rosa,CA
Summary
At Valvoline, a Certified Technician excelled in delivering top-notch customer service and maintaining high-quality standards, ensuring customer satisfaction soared. Skilled in mechanical knowledge and relationship building, adeptly balanced multiple tasks in a fast-paced setting, significantly enhancing safety and efficiency. Demonstrates exceptional attention to detail and communication, driving positive outcomes and team success.
Overview
1
1
year of professional experience
Work History
Certified Technician
Valvoline
11.2023 - Current
- Provided customers with a warm and friendly experience
- Carefully conducted multiple point inspections on vehicles
- Organized work to meet demanding production goals.
- Maintained quality assurance and customer satisfaction objectives.
- Worked well as a team in a fast paced environment.
- Improved customer satisfaction by providing informative and prompt support services.
- Proactively identified potential hazards, addressing them promptly to maintain a safe working environment for all staff members.
Education
High School Diploma -
Santa Rosa Junior College
Santa Rosa, CASkills
- Customer service experience
- Attention to Detail
- Multitasking and Organization
- Works Well Under Pressure
- Written/Verbal Communication
- Power Tools and Equipment
- Heavy Lifting
- Customer interaction
- Relationship Building
- Mechanical Knowledge
- Deadline-oriented
- Work Planning and Prioritization
- Safety Equipment
- Quality Control
- Preventive Maintenance
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Certified Technician
Valvoline
11.2023 - Current
High School Diploma -
Santa Rosa Junior College