Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Jairo Santacruz

Los Angeles,CA

Summary

Dynamic and dedicated professional with over 4 years of customer service experience at Pharmacy. Proven ability to diagnose problems and develop effective solutions while fostering a collaborative environment. Skilled in group counseling and research, committed to enhancing student success through tailored educational plans at Los Angeles Trade Technical.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Automotive Student/School Counselor

Los Angeles Trade Technical
08.2024 - Current
  • Assisted in the development of individualized education plans (IEPs) for students with diverse needs.
  • Work on big projects to test my knowledge
  • Regularly met with enrolled students to confirm success and identify problem areas.
  • Study for countless hours

CVS Customer Service

Pharmacy
02.2023 - 07.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Overnight shifts answering customers calls ETC.

Education

Bachelor of Science - Automotive Student

Los Angeles Trade Technical College
Los Angeles, CA
06-2026

High School Diploma -

Animo Jackie Robinson
Los Angeles
06-2024

Skills

    4 years of customer service representative

  • Group counseling
  • Research
  • Hard working
  • Diagnosing Problems

Certification

Macs Certification (AC Services)

Timeline

Automotive Student/School Counselor

Los Angeles Trade Technical
08.2024 - Current

CVS Customer Service

Pharmacy
02.2023 - 07.2024

Bachelor of Science - Automotive Student

Los Angeles Trade Technical College

High School Diploma -

Animo Jackie Robinson