Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
Generic

Jairo Solorio

O'Fallon,MO

Summary

Customer Service professional with proven experience in determining customers wants and needs. Seeking a high demand for products and services offered by companies and its competitors. Identifying new potential customers daily and utilizing different price strategies with the goal of maximizing products. Authorized to work in the US for any employer Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.

Overview

4
4
years of professional experience

Work History

Collector

Carshield
12.2021 - 06.2022
  • Collect on delinquent accounts
  • Gradually meet monthly quotas
  • Top 10% of collectors in the entire department

Life Insurance Agent

North Star Insurance Advisors, LLC
08.2021 - 12.2021
  • Experienced field underwriter able to perform comprehensive medical reviews and determine eligibility
  • Telemarketing and telecommunication sales experience and retention skills
  • Explaining the merits and features of various insurance plans
  • Converting both inbound and outbound leads to sales
  • Prepared complete and accurate applications with underwriting acceptability for insurance carriers
  • CS Representative and sales

Carshield
02.2019 - 08.2019
  • Engaged quickly in a high call volume atmosphere
  • Persevered excellent customer service and negotiation skills over the phone
  • Actively used sales and retention skills to reach maximize growth in the company
  • Generated numerous awards and bonuses for maintaining best closing & low retention percentage
  • Utilized software such as forte to make data entry comments throughout calls

Call Center Representative

Services Inc
01.2018 - 02.2019
  • Interacted with different types of credit card collection calls80 inbound calls a day as well as assisting with payments over the phone
  • Consistently utilized pay link as the payment company to help with transactions

Education

High school diploma -

Liberty High School
Lake Saint Louis, MO

Skills

  • Microsoft Office (2 years)
  • Sales (2 years)
  • Insurance Sales
  • Underwriting
  • Outbound Sales
  • Cold Calling
  • Telemarketing
  • Certifications and Licenses
  • Correspondence Writing
  • Recovery Techniques

Additional Information

  • Licensures , August 2021 to August 2023 Licensed Life Insurance National Producer Number 19016674

Languages

Spanish
Native or Bilingual

Timeline

Collector

Carshield
12.2021 - 06.2022

Life Insurance Agent

North Star Insurance Advisors, LLC
08.2021 - 12.2021

Carshield
02.2019 - 08.2019

Call Center Representative

Services Inc
01.2018 - 02.2019

High school diploma -

Liberty High School
Jairo Solorio