Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Jairo Bonilla Cierra

Harrisburg,PA

Summary

Reliable and upbeat Pro Sales Associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Pro Sales Associate

Lowe's Home Improvement
09.2020 - Current
  • Promoted products and services using upselling and other sales strategies.
  • Exceeded corporate quotas for monthly policy sales.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.

Lead Lifeguard

Get Air Trampoline Park
12.2016 - 04.2020
  • Cooperated fully with manager to identify areas of concern and ascertain reliable methods for remediation.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Conducted patrols to identify and help those in need of immediate care and assistance.
  • Detailed safety rules and procedures regarding activities to customers and guests.
  • Monitored assigned areas for unsafe activity and took corrective actions.
  • Scanned main areas to monitor for any safety risks.

Rock Climbing Instructor

Projectrock
06.2019 - 01.2020
  • Met needs of different clients by adapting teaching materials and methods.
  • Provided feedback, guidance and support to clients on participation and performance.
  • Assisted students in developing self-advocacy and support skills.
  • Facilitated learning of various self-enrichment topics through detailed lesson plans.
  • Monitored student progress and provided individualized instruction to meet client needs and goals.
  • Organized activities to promote learning and increase clients enjoyment.

Education

High School Diploma -

Susquehanna Twp High School
Harrisburg, PA

Associate of Science - Nursing

Guilford Technical Community College
Jamestown, NC

Bachelor of Science - Nursing

Pennsylvania College of Health Sciences
Lancaster, PA

Skills

  • Customer Assistance
  • Store Organization
  • Product Knowledge
  • Inventory Management
  • Microsoft Applications Proficiency
  • Goal-Driven
  • Staff Support
  • Friendly and Helpful
  • Creative Thinking
  • Exceeding Customer Expectations
  • Reliable and Responsible
  • Relationship Building
  • Meeting Sales Goals
  • Strong Communication and Interpersonal Skills

Certification

  • Certified Nursing Assistant
  • Forklift
  • Order Picker
  • Reach-Truck
  • CPR

Languages

Spanish
Native or Bilingual

Timeline

Pro Sales Associate

Lowe's Home Improvement
09.2020 - Current

Rock Climbing Instructor

Projectrock
06.2019 - 01.2020

Lead Lifeguard

Get Air Trampoline Park
12.2016 - 04.2020

High School Diploma -

Susquehanna Twp High School

Associate of Science - Nursing

Guilford Technical Community College

Bachelor of Science - Nursing

Pennsylvania College of Health Sciences

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Jairo Bonilla Cierra