Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
3
3
years of professional experience
Work History
Cashier, Customer Service Desk Associate, Appliance Sales Associate, Pro Contractor Sales Associate
The Home Depot
Georgetown and Stephenville, TX
02.2022 - Current
Operated cash register or POS system to receive payment by cash, check and credit card.
Trained new team members in cash register operation, stock procedures, and customer services.
Learned roles of other departments to provide coverage and keep store operational.
Delivered high level of customer service to patrons using active listening and engagement skills.
Team Member
Hydrate Juice and Smoothie Bar
Georgetown, TX
09.2022 - 07.2023
Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
Rotated through series of different stations based on team needs.
Worked hard to learn required tasks quickly to maximize performance.
Upheld high standards of productivity and quality in operations.
Night Manager
Orange Leaf Frozen Yogurt
Georgetown, TX
03.2021 - 03.2022
Established friendly relationships with regular guests, members and residents.
Oversaw night audit function and preparation of daily financial reports.
Implemented training to improve knowledge base of staff and used cross-training methods to maintain productivity during employee absences.
Identified opportunities to improve efficiency of operations processes during the night shift.
Education
current undergraduate student -
Tarleton State University
05.2024
Skills
Customer Assistance
Clerical Support
Scheduling
Stock replenishment
Complaint resolution
Information Security
Staff Training
Multi-Task Management
Awards
National Honor Society vice president, 2022-2023
Tarleton's Dean's list 2023-2024
National Honor Society member 2023-2024
References
References available upon request.
Timeline
Team Member
Hydrate Juice and Smoothie Bar
09.2022 - 07.2023
Cashier, Customer Service Desk Associate, Appliance Sales Associate, Pro Contractor Sales Associate
The Home Depot
02.2022 - Current
Night Manager
Orange Leaf Frozen Yogurt
03.2021 - 03.2022
current undergraduate student -
Tarleton State University
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