Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Timeline
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Jairo E. Perez

Lodi,NJ

Summary

Professional and enthusiastic food server with over four years of experience delivering the best service to dining patrons in busy restaurants and Assisted living/Rehab centers. Ability to multitask and work well under pressure, also have been praised by customers and workers for my confidence and work ethic. Extremely customer focused and dedicated to maintaining restaurant and food standards.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Supervisor

Restaurant Depot
01.2020 - 11.2022
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Achieved results by working with staff to meet established targets.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Processed cash, credit and touchless transactions to fulfill customer orders.

Server/Food Runner

The Frontera Mexican Grill
10.2015 - 11.2019
  • Efficient and effective customer service contributed to improve and assure return business.
  • Passed food orders through to kitchen staff clearly and quickly.
  • Cleaned and reset tables promptly and efficiently for incoming customers.
  • Assisted servers with food orders and drinks especially for big parties quickly and efficiently.
  • Helped managers train new serving and food running staff.
  • Supervised Expo center to keep food orders organized and ready to serve.

Server/Kitchen Staff

Agawam Rehab and Nursing
09.2014 - 11.2019
  • Recorded food and drink orders and served residents requests to highest standards.
  • Maintained full product knowledge of daily menu and specials.
  • Made suggestions to residents based on diet restrictions and preferences.
  • Committed member with other kitchen staff workers to ensure residents satisfaction.
  • Maintained clean and organized dining areas to uphold facility hygiene standards.
  • Always mindful of sanitation and safety considerations when handling food.

Education

High school diploma - Computer Science

High School of Science And Technology
Springfield, MA
01.2011

Skills

  • Bilingual (English/Spanish)
  • Serving Experience (4 years)
  • Restaurant experience
  • Table Setting
  • Beverage Preparation
  • Guest Engagement
  • Supply Restocking
  • Safe Food Handling
  • Food Running
  • Guest Seating
  • High-Volume Dining
  • Menu Memorization

Certification

  • ServSafe
  • CPR Certification
  • First Aid Certification
  • Food Handler Certification

Personal Information

Work Permit: Authorized to work in the US for any employer

Timeline

Supervisor

Restaurant Depot
01.2020 - 11.2022

Server/Food Runner

The Frontera Mexican Grill
10.2015 - 11.2019

Server/Kitchen Staff

Agawam Rehab and Nursing
09.2014 - 11.2019

High school diploma - Computer Science

High School of Science And Technology

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Jairo E. Perez