Joshua Lopez
Longbranch,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Supervisor
California FBA Prep Center
02.2021 - Current
- Directed and supervised team of 15 employees daily to inspect product damages, order pull, palletize, and ship out 300+ outbound orders through LTL, UPS, Amazon, and fedex.
- Ensured regulatory compliance and regulatory policies, process controls and safety standards were met by all company employees.
- Developed, supervised,and trained newly hired employees.
- Communicate with clients on a daily basis to ensure maximum satisfaction.
- Responded to customer questions regarding products, prices and availability.
- Generated invoices for billing purposes.
- Managed shipping and receiving
Team Lead
Gramercy Bakery
03.2018 - 01.2021
- Provided leadership and guidance to team members, ensuring that tasks were completed on time and to a high standard.
- Lead teams in loading and unloading shipments with multiple PO's and SKU's.
- Coordinated and maintained a clean inventory.
- Staging for all outbound orders.
- operated sit-down forklift, stand up forklift, and cherry picker.
- Assigned projects and distributed tasks to team members.
- Data Entry
- FIFO
Sales Associate
HD Supply
10.2016 - 02.2018
- Answered customer inquiries and provided accurate information regarding products and services.
- Assisted customers with product selection, ordering, billing, and returns.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Answered incoming calls and emails, providing frontline customer support or assistance.
- Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
- Took special orders in person and over telephone, generating additional revenue every month.
Education
High School Diploma -
Millikan High School
Long Beach, CA06-2015
Skills
- Interpersonal communication
- Operations management
- Product knowledge
- Bilingual (English/Spanish)
- Knowledge in Shipping & Receiving
- Computer literacy
- Microsoft word, excel, and outlook
- Customer service
Timeline
Supervisor
California FBA Prep Center
02.2021 - Current
Team Lead
Gramercy Bakery
03.2018 - 01.2021
Sales Associate
HD Supply
10.2016 - 02.2018
High School Diploma -
Millikan High School
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